Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutNot available
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,072 reviews
5 stars
373
4 stars
224
3 stars
176
2 stars
78
1 star
221
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported issues with food quality, including cold, stale, and improperly cooked items, such as raw chicken and cold fries.
Service Speed
Many reviews highlighted slow service, with long wait times for food orders, both in-store and drive-thru.
Cleanliness
The restaurant was frequently described as dirty, with complaints about sticky floors, dirty tables, and unsanitary conditions.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, missing items, and poor handling of mobile orders.
Staff Attitude
While some staff members received praise for their friendliness, many reviews noted a lack of professionalism and care from employees.
- MEMotivate The EarthJan 5, 20261.0Very unprofessional staff and low quality food
- JJJahintah JohnsonDec 31, 20251.0I was ordering food tonight and the male didn't honor the free 6 piece for Wednesday and I complained to him charging me more instead of doing what he was supposed to do. I ended up leaving to another restaurant.
- EAE L ADec 20, 20251.0Do not, I repeat, do not eat here. The parking lot was empty for a reason. We got our food and drove down the road, and I took a sip of my drink. It was the flattest drink I ever had in my life. It tasted like mold. I took a bit of a French fry, and I cannot even explain how bad it was. We threw everything in the trash. When we opened our burgers, it looked like mice had been eating off the buns. I have never experienced such a horrible experience. This is 2 days after our experience, and we are still so disgusted. The health department needs to shut this place dowThe health department needs to shut this place down. I am usually someone that doesn’t say anything if I don’t have something nice to say, but I would be so wrong not to warn others about our experience. GO TO BED HUNGRY BEFORE EATING AT THIS LOCATION.
- ECElsa CavazosDec 18, 20252.0Food was cold. No customers.
- BGBrian GraggDec 4, 20252.0I just ordered a spicy chicken sandwich and they put bacon no mayo no American cheese what I asked for this was on 12/4/25 how hard was it to get a order right
Frequently Asked Questions About Wendy's
Is New Braunfels Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's New Braunfels drive-thru?
The drive-thru is open daily from 9:00 AM to 1:00 AM.
Is the Wendy's in New Braunfels open for dine-in, drive-thru, and delivery?
Yes, this location offers dine-in, drive-thru, and delivery services where available.
Does Wendy's New Braunfels serve breakfast?
Yes, breakfast is served at this location with options like breakfast combos, croissants, biscuits, sandwiches, coffee, and sides.
How can I order Wendy's food online or via mobile app?
You can order online at order.wendys.com or use the Wendy's mobile app available on the App Store for quick and convenient ordering.
Which payment options does Wendy's New Braunfels accept?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How do I contact Wendy's New Braunfels for feedback or questions?
You can call the location directly at (830) 500-2084 or reach customer care via Live Chat or phone at 888-624-8140. Feedback can also be provided through Wendy’s Customer Satisfaction Survey online.
Where can I find Wendy's menu and nutritional information?
Menu prices and nutrition/allergen information can be viewed at menu.wendys.com or through the mobile app by selecting specific items and checking the Nutrition & Allergens section.
What other dining options are near Wendy's New Braunfels?
Nearby you can find Bill Miller Bar-B-Q for barbecue, Taqueria El Tapatio for Mexican food, Subway, L&L Hawaiian Barbecue, Chipotle Mexican Grill, Mama Fu’s Asian House, Einstein Bros. Bagels, Jolt Drive Thru Coffee, and McDonald's, offering a variety of cuisines to explore before or after your Wendy's visit.
Are there any convenient services near Wendy's New Braunfels?
Yes, nearby services include Walgreens pharmacy and convenience store, LibertyX Bitcoin ATM, Direct Auto Insurance, Western Union money transfer, Blue Rhino Propane Exchange, Redbox rental kiosks, Cricket Wireless mobile store, Texas Car Title and Payday Loan Services, uBreakiFix electronics repair, and Cascade Car Wash.
What nearby attractions can I visit around Wendy's New Braunfels?
You can visit the historic River Walk nearby for a scenic and cultural experience. After dining at Wendy’s, consider a visit to the River Walk to enjoy local landmarks and riverside views.