Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutNot available
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,062 reviews
5 stars
370
4 stars
223
3 stars
176
2 stars
76
1 star
217
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported receiving incorrect orders, missing items, or food that was not prepared as requested.
Food Quality
Many reviews highlighted issues with food being cold, overcooked, or not fresh, with some customers mentioning raw chicken.
Service Speed
Customers frequently complained about slow service, with long wait times both in the drive-thru and for in-store orders.
Cleanliness
The restaurant's cleanliness was a common concern, with reports of dirty tables, sticky floors, and unsanitary conditions.
Staff Attitude
While some staff members received praise for their friendliness, many reviews noted rude or unprofessional behavior from employees.
- RTRon TerryNov 17, 20251.0Waited at counter for over 10 min, I could see people in back, So I tried drive thru and still no live person. I really don't know who runs this Wendy's rate 1 out of 10 big 10-. Thanks for no service.
- JVJose VillagomezNov 15, 20251.0Place has sticky floors dirty fountain drink overall all dirty
- JJJasonNov 12, 20251.0Some new old man there picking his nose putting in his mouth opening up food touching with hands . Left right away
- JJJustin JohnsonNov 7, 20255.0I ordered the Dave’s Double burger and it was perhaps the best fast food burger I’ve had. Ever. Yes, I was hungry, but that didn’t cloud the flavor. Perfectly fine and the ingredients all tasted very fresh. Stepping fast food up three notches!
- JSJade SilvaNov 3, 20251.0messed up our whole order, forgot the nuggets and replaced it with a large fry, then proceeded to give us the wrong drinks, my daughters burger had RAW bacon in it. Just straight up lazy and sad. We called them to complain just for them to decline our calls and not answer.
Frequently Asked Questions About Wendy's
Is New Braunfels Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in New Braunfels, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter New Braunfels, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (830) 500-2084.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does New Braunfels Wendy’s serve breakfast?
Yes, this Wendy’s location in New Braunfels, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's New Braunfels drive-thru?
The drive-thru is open daily from 9:00 AM to 1:00 AM.
Is the Wendy's in New Braunfels open for dine-in, drive-thru, and delivery?
Yes, this location offers dine-in, drive-thru, and delivery services where available.
Does Wendy's New Braunfels serve breakfast?
Yes, breakfast is served at this location with options like breakfast combos, croissants, biscuits, sandwiches, coffee, and sides.
How can I order Wendy's food online or via mobile app?
You can order online at order.wendys.com or use the Wendy's mobile app available on the App Store for quick and convenient ordering.
Which payment options does Wendy's New Braunfels accept?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How do I contact Wendy's New Braunfels for feedback or questions?
You can call the location directly at (830) 500-2084 or reach customer care via Live Chat or phone at 888-624-8140. Feedback can also be provided through Wendy’s Customer Satisfaction Survey online.
Where can I find Wendy's menu and nutritional information?
Menu prices and nutrition/allergen information can be viewed at menu.wendys.com or through the mobile app by selecting specific items and checking the Nutrition & Allergens section.
What other dining options are near Wendy's New Braunfels?
Nearby you can find Bill Miller Bar-B-Q for barbecue, Taqueria El Tapatio for Mexican food, Subway, L&L Hawaiian Barbecue, Chipotle Mexican Grill, Mama Fu’s Asian House, Einstein Bros. Bagels, Jolt Drive Thru Coffee, and McDonald's, offering a variety of cuisines to explore before or after your Wendy's visit.
Are there any convenient services near Wendy's New Braunfels?
Yes, nearby services include Walgreens pharmacy and convenience store, LibertyX Bitcoin ATM, Direct Auto Insurance, Western Union money transfer, Blue Rhino Propane Exchange, Redbox rental kiosks, Cricket Wireless mobile store, Texas Car Title and Payday Loan Services, uBreakiFix electronics repair, and Cascade Car Wash.
What nearby attractions can I visit around Wendy's New Braunfels?
You can visit the historic River Walk nearby for a scenic and cultural experience. After dining at Wendy’s, consider a visit to the River Walk to enjoy local landmarks and riverside views.