Wendy's

3.6
472 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutNot available
  • Curbside pickupNot available

Location

Wendy's
1687 State Highway 46 S, New Braunfels, TX
78130, United States

Hours

Reviews

3.6
472 reviews
5 stars
187
4 stars
105
3 stars
66
2 stars
35
1 star
79

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and inattentive staff, with many experiences of slow service and incorrect orders.

Food Quality

A significant number of reviews mentioned cold, stale, or poorly prepared food, including issues with missing items and food safety concerns.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and overall dissatisfaction with the accuracy of their requests.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, including dirty tables and concerns about food preparation areas.
  • TK
    Terry Knudstrup
    Dec 16, 2025
    3.0
    Food was cold, service was so slow. Waited 15 minutes for our food thru the drive up. Our food was cold and French fries were soggy. This isn't the first time our food and service was like this.
  • JP
    Jay Phillips
    Dec 11, 2025
    1.0
    This place sucks. If you order a big burger, they substitute 2 Jr patties for your big 1/4 lb patty. They also try to get you to pull forward when there's nobody in line behind you so they can pad their numbers for corporate. I don't eat fast food often. This place is a classic example of why. Terrible, dry, cold burger, thin sliced tomatoes and a whisper of wilted shredded lettuce. Save your money. Just skip this place.
  • JE
    Jeremy Espinoza
    Nov 9, 2025
    3.0
    If you get baconator fries! This is the laziness you get Consistently from this location. No mix up just straight on top
  • NG
    Nayan Gohel
    Nov 2, 2025
    1.0
    Worst customer service, rude, if you don't like your job then don't work here.
  • MM
    Madison Miller
    Oct 25, 2025
    1.0
    Waited 25 minutes in the drive through to get 2 things. Once we got our large order of fries, it was not even full. With food cost rising and quality of food decreasing, at this point Support local small businesses.

Frequently Asked Questions About Wendy's

Is New Braunfels Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours of Wendy's New Braunfels, TX?

Wendy's New Braunfels is open daily from 6:30 AM to midnight.