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Wendy's

3.6
(440 reviews)

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutNot available
  • Curbside pickupNot available

Location

Wendy's
1687 State Highway 46 S, New Braunfels, TX
78130, United States

Hours

Reviews

3.6
440 reviews
5 stars
171
4 stars
98
3 stars
60
2 stars
33
1 star
78

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, rude staff, and incorrect orders, leading to a frustrating experience.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or improperly prepared items.

Order Accuracy

A significant number of customers experienced issues with missing items or incorrect orders, indicating a lack of attention to detail.

Cleanliness Concerns

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and poor food handling practices.

Positive Experiences

Despite the negative feedback, some customers praised the taste of specific menu items and noted friendly service on occasion.
  • UM
    Udlss Msndnzns
    Jan 29, 2026
    1.0
    Pedí y me mandaron alfrente a esperar sin fila, esperé una hora entré y salí y no tenían mi orden! despidan a las 2 chicas de turno jueves 29 de enero 7:54 pm ! Nunca más regreso
  • GG
    Glenn Gibbons
    Jan 22, 2026
    3.0
    Breakfast Baconator is spot on. Hot and fresh. Most of the rest of the menu is mediocre at best, but the breakfast potatoes are great, except they give you too small a portion for what is supposed to be "medium"? Absolutely the WORST coffee of any place on the planet. DO NOT GET COFFEE from Wendy's. I guess if you are into adding a bunch of flavored stuff to your coffee, you might be able to mask the taste enough to be palatable.
  • TK
    Terry Knudstrup
    Dec 16, 2025
    3.0
    Food was cold, service was so slow. Waited 15 minutes for our food thru the drive up. Our food was cold and French fries were soggy. This isn't the first time our food and service was like this.
  • JP
    Jay Phillips
    Dec 11, 2025
    1.0
    This place sucks. If you order a big burger, they substitute 2 Jr patties for your big 1/4 lb patty. They also try to get you to pull forward when there's nobody in line behind you so they can pad their numbers for corporate. I don't eat fast food often. This place is a classic example of why. Terrible, dry, cold burger, thin sliced tomatoes and a whisper of wilted shredded lettuce. Save your money. Just skip this place.
  • JE
    Jeremy Espinoza
    Nov 9, 2025
    3.0
    If you get baconator fries! This is the laziness you get Consistently from this location. No mix up just straight on top

Frequently Asked Questions About Wendy's

Is New Braunfels Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours of Wendy's New Braunfels, TX?

Wendy's New Braunfels is open daily from 6:30 AM to midnight.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
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