Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported rude and inattentive staff, with many experiences of slow service and incorrect orders.
Food Quality
A significant number of reviews mentioned cold, stale, or poorly prepared food, including issues with missing items and food safety concerns.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and overall dissatisfaction with the accuracy of their requests.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, including dirty tables and concerns about food preparation areas.
TK
Terry Knudstrup
Dec 16, 2025
3.0
Food was cold, service was so slow. Waited 15 minutes for our food thru the drive up. Our food was cold and French fries were soggy. This isn't the first time our food and service was like this.
JP
Jay Phillips
Dec 11, 2025
1.0
This place sucks. If you order a big burger, they substitute 2 Jr patties for your big 1/4 lb patty. They also try to get you to pull forward when there's nobody in line behind you so they can pad their numbers for corporate. I don't eat fast food often. This place is a classic example of why. Terrible, dry, cold burger, thin sliced tomatoes and a whisper of wilted shredded lettuce. Save your money. Just skip this place.
JE
Jeremy Espinoza
Nov 9, 2025
3.0
If you get baconator fries! This is the laziness you get Consistently from this location. No mix up just straight on top
NG
Nayan Gohel
Nov 2, 2025
1.0
Worst customer service, rude, if you don't like your job then don't work here.
MM
Madison Miller
Oct 25, 2025
1.0
Waited 25 minutes in the drive through to get 2 things. Once we got our large order of fries, it was not even full. With food cost rising and quality of food decreasing, at this point Support local small businesses.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours of Wendy's New Braunfels, TX?
Wendy's New Braunfels is open daily from 6:30 AM to midnight.
Does this Wendy's location offer drive-through service?
Yes, the New Braunfels Wendy's offers drive-through service every day from 6:30 AM to midnight.
Is delivery available at Wendy's New Braunfels?
Yes, Wendy's New Braunfels offers delivery where available. You can check delivery availability through their app or website by entering your address.
Where can I find Wendy's menu and pricing for the New Braunfels location?
Menu and pricing information for Wendy's New Braunfels can be found on their official menu website or mobile app, where you can select this location.
Can I order Wendy's food online for pickup or delivery?
Yes, you can order Wendy's online for pickup or delivery at New Braunfels through their official order website or mobile app.
How can I contact Wendy's New Braunfels for feedback or inquiries?
You can contact Wendy's New Braunfels directly at (830) 515-4324 or provide feedback via their Customer Care team through their Contact page or Customer Satisfaction Survey online.
Does Wendy's New Braunfels serve breakfast?
Yes, breakfast is served at this Wendy's location. You can see breakfast options on their app or website when selecting the New Braunfels location.
What nearby places are close to Wendy's New Braunfels that I might visit?
Nearby places include Clear Springs Restaurant, a seafood and American restaurant, and Chicken Express, a fast food chicken spot. These could be interesting options before or after your visit to Wendy's.
Are there convenient places like gas stations near Wendy's New Braunfels?
Yes, there is a Shell gas station and convenience store close to Wendy's New Braunfels, making it easy to fuel up or grab essentials before or after your meal.
What health or medical facilities are near Wendy's New Braunfels?
Nearby health facilities include Guadalupe Regional Medical Group, Brett Earnest, MD family practice, and GRMC Urgent Care at Clear Springs.