Taco Bell

Reviews

• AM

  Annolie Morrow

  4 days ago
  1.0
  I am not the kind of person to really ever leave a review, however my experience at this location was absolutely abhorrent, and i feel it necessary to do so. When we arrived at the establishment, we were very impressed with the outside appearance of the location. It seemed to be very nice, with an outdoor seating area. We decided to dine in. As soon as we walked in the building, there was an odor that seemed to be the mix of mildewed rag and wet dog, the floors were dirty, there was trash everywhere and it seemed that no one had tended to the dining area in a while. At this point, we were tempted to turn around and walk out, but decided to give them a chance. We ordered at the kiosk, which was a new experience for my husband and I, but it was our only option, and we are fine with learning new things. I ordered a grilled cheese burrito and a fiesta potato bowl with a large drink, and my husband got the cantina chicken burrito box, also with a large drink. When our order was finally called, my husband grabbed the food and sat it on the only subpar clean table we could find and went to gather our drinks. The diet dr pepper in the fountain almost ran clear. No syrup. My purple baja blast drink, that i have been so eager to try, was only a slight tinge of purple, and also seemed to be out of syrup. Then we get to the food.. this one really grinded my gears.. my grilled cheese burrito was smaller than a value menu burrito, appeared to have been cooked in the microwave and not at all grilled. It was rubbery. The insides were nothing but sauce, with a slight hint of meat and no tortilla strips; and did i mention it was literally dripping with grease?? The fiesta potatoes were probably the only decent thing we ordered, and my husbands cantina chicken burrito box was also not made properly and really not even good enough to eat. All in all, it was the worst fast food experience we have had in quite a while. In all of this, my only request is for the love, do better. There were quite a few workers in the back, some who were just chatting it up and laughing so understaffing could not have even been the excuse for this night. This happened on monday.
• NC

  Noah C

  Nov 10, 2025
  1.0
  service was awful and order was wrong, employees are rude for no reason, called manager cuz my order was messed up and she was all bent out of shape. Store wasn’t even busy, like girl it’s not my fault yall don’t like ur job
• KK

  Kat Kim

  Nov 7, 2025
  1.0
  The cashier in drive-through on 11/07/25 at 1:30PM CDT has terrible customer service. The cashier is rude cuts you off while ordering and when confronting the cashier she smiles with bad yellow teeth with brace.
• NB

  Nicci Bintliff

  Oct 31, 2025
  1.0
  The last two times I ordered using DoorDash it took over an hour. The first time I had to cancel the transaction. The second time the DoorDash person kept me updated through text messages saying staff apparently could not make the meal in a timely manner and ignored them, sitting around goofing off. It’s absolutely ridiculous that it took an hour and half to make two tacos, burrito, fries, and strips and only be less than 2miles away Tried to call but as usual no answer
• ME

  Meagan Elli

  Oct 30, 2025
  2.0
  Ask for mild sauce and get hot. Ask for side of Chipotle ranch, have to ask for it again. This is the second time its happened. Morale is low. Tacos are shrinking. One Plus + I will now make my quesadillas at home to save myself from the experience and money

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