Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local New Braunfels Subway® Restaurant at 1081 IH 35 South brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and poor attitudes from employees.
Food Quality
Many customers enjoyed the food, particularly the sandwiches, but there were complaints about incorrect orders and food quality issues.
Coupon Policy
Numerous reviews express frustration over the refusal to honor coupons, leading to disappointment and loss of customers.
Cleanliness
While some customers noted cleanliness, others reported dirty conditions, particularly in the lobby and restroom areas.
Staffing Issues
Several reviews mention that the location appears to be understaffed, leading to slow service and overwhelmed employees.
SF
Soledad Favela
Sep 30, 2025
5.0
Very clean subway, delish sandwich, kind service. Thank u Jean
DD
Dirty Dell
Jul 2, 2024
1.0
Gah damn… I have no words, uhm I ordered my meatball sub and a guy tried to mug me for my sandwich so I started beating him with it, the bread was so stale it ended up breaking his nose and his jaw, then the manager, jean, came out and started scolding me because I “ruined a perfectly good sandwich” so I then beat her with the remaining meatball sub
DF
Daniel Friesenhahn
Feb 8, 2020
3.0
im not use to going into a convenient store to order food. if you can get over that aspect, than you got it. The sandwich was ok. I think the employee could have tried a little harder to accomplishing my order. I never order anything strange or complicated.
AP
alexius properties
Feb 14, 2014
1.0
I used to go to this subway several times per week. I had to stop going there because they stopped making the seafood salad (my favorite) and the staff that's there in the afternoons is really rude. There are way too many restaurants in New Braunfels that provide superior service AND have the food items available that are listed on the menu. It's pointless to go back to a place where the service is awful and the they never have what I want.