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Subway

3.7
(193 reviews)

Business Details

(830) 620-4442
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local New Braunfels Subway® Restaurant at 140 Highway 46 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
140 Highway 46, New Braunfels, TX
78130, United States

Hours

Reviews

3.7
193 reviews
5 stars
98
4 stars
26
3 stars
19
2 stars
6
1 star
44

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality varied significantly, with some praising friendly and efficient staff, while others reported rude and unprofessional behavior.

Food Quality

Many customers enjoyed the freshness and taste of the sandwiches, but there were complaints about stale bread and food safety issues.

Cleanliness

While some reviews noted cleanliness and good hygiene practices, others reported unsanitary conditions, including sightings of pests.

Order Accuracy

There were multiple complaints about incorrect orders and issues with mobile app orders, indicating inconsistency in order fulfillment.

Staffing Issues

Several reviews highlighted problems with staffing levels, leading to long wait times and inadequate service during busy hours.
  • RG
    Ruben Garza
    Feb 6, 2026
    3.0
    THEY HAD NO PICKLES READY AND THE STORE MANAGER DIDNT EVEN GET MORE READY
  • BB
    Brxannad
    Jan 21, 2026
    5.0
    I never leave reviews, because I sometimes just feel like it’s unnecessary. Today I went in, peak lunch hour. 4 people in front of me and one worker on the line. His name was Jose. The BEST service I’ve ever had a subway before and that’s because I used to work at a subway! He was super fast, friendly and efficient. I had three sandwiches at that. He had a flow going you could tell. Super hygienic when he was making our sandwiches and everything. Not to mention our sandwiches came out super freaking delicious!! His badge said “manager” and I can see why! I will continue to come back to this location, because he set the standard for me honestly! 10/10 Thank you Jose!!!
  • AL
    Al E. N. Lampoon
    Jan 10, 2026
    1.0
    Got the $8.99 footlong offer and was told I had to order online to get that so I spent at least 20 minutes trying to order using the subway app only to find they didn't redeem that offer. They could have told me that from the first.
  • WB
    Wick Beane
    Jan 7, 2026
    5.0
    One of my favorite sandwich shops
  • ME
    Motivate The Earth
    Jan 5, 2026
    5.0
    For some reason, this subway in my opinion is one of the best subways in town as far as friendliness and getting my sandwich, accurate online and in person !

Brand Certified Facts from Subway

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Certified March 01, 2026Yext Knowledge Graph
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