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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in New Braunfels, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 861 Loop 337 for the ultimate SONIC experience!
Customers frequently reported long wait times, incorrect orders, and poor communication from staff.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about cold, burnt, or improperly prepared items.
Staff Friendliness
Despite service issues, several customers praised the friendliness and professionalism of the staff.
Value for Money
Several customers felt that the food did not justify the prices, citing high costs for subpar quality.
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Chris Sprague
Feb 20, 2026
2.0
You are always out of chicken legs, thighs, or chicken breasts. Tonight it was chicken breasts. There was a 16 minutes wait. Normally you are out of chicken legs. 15-17 minute wait times. It is almost all the chicken legs when I come here. Do I need to stop coming here? I have to order from what you have, not what we want. I can’t remember getting what we wanted. We had to choose from what you had ready. This is ridicules! I’ll think twice about coming here again.
MN
Melaine Naranjo
Jan 17, 2026
1.0
I asked for light ice because every time I go I get a full cup of ice no drink . I understand it costs but what you’re getting is all ice . This was after a few drinks. All I got was a few drinks and all ice
ME
Motivate The Earth
Jan 5, 2026
1.0
OK fast food I get it. I would like the food to taste a little bit better for the prices. They have it at now and lately it’s been a miss. What’s the junk food on here is gonna taste good because it’s just junk food but the service way time in the overall atmosphere is just a total turn off. I would not go out of my way to go to sonic.
OS
Old School
Jan 4, 2026
2.0
Food was cold and cardboard tasting
WC
Willow Christinas
Dec 19, 2025
1.0
Ordered through grub hub tonight. Asked for a sonic blast and a breakfast wrap. The pictures speak for themselves. The “blast” which was supposed to have EXTRA pieces in it, as that is what I paid for. Had barely anything in it at all. Delivery service is already too expensive. Disgusting.