Customers praised the brisket, turkey, and sausage for being delicious and tender, though there were mixed reviews about consistency, with some reporting dry or bland meat.
Service
Many reviews highlighted exceptional customer service, particularly from staff members like Ivan and Camden, who were noted for their helpfulness and friendliness.
Atmosphere
The restaurant's atmosphere was frequently described as clean, spacious, and welcoming, making it a pleasant dining experience.
Pricing
While many found the prices reasonable for the quality of food, some customers felt that certain items were overpriced, especially sides.
Consistency
Several customers noted that while the food is generally good, there are inconsistencies in quality across visits, with some experiencing subpar meals.
MV
Mary Valdez
Nov 11, 2025
5.0
We go to different Rudy's BarBQ restaurants in San Antonio and New Braunfels. The food is always delicious and the restaurant is always clean and neat.
CD
christina duncan
Nov 5, 2025
5.0
We ordered for delivery on the Rudy's website. Something went weird and it wasnt delivered so we called to make sure it was still there and we could pick it up. Rachel was so helpful and kind in getting us squared away. AMAZING customer service and employee. Thank you Rachel and Rudy's New Braunfels for a good end to our evening with us getting our food.
MW
M W
Oct 28, 2025
5.0
This is the best Rudy's restaurant in TX. Service is great, the atmosphere is full of life. And the food?...O my to the what is Tarnations is happening to my mouth gosh. That smoke turkey...I don't think you heard me.....THAT SMOKE TURKEY!? There is not a presidential pardon big enough to safe these birds. Man let me tell you.. if you think turkey is the other dry meat. Well I'm here to tell you. This turkey is so moist. Pigs are jealous of how sweaty this meat is.. This turkey is so good. When you take a bite. You'll wanna have a whole slap party. I just wanna say thank you. To all the employees of the Rudy's establishment in New Braunfels. They have always treated my wife and I with exceptional service. If anyone is reading this, and has not gone there to eat. Stop what your doing. Grab the family and go treat your mouth to some great food. You will thank me later. Tell them Thinman sent you. Your welcome in advance. THINMAN OUT!
SP
Susan Pfeuffer
Oct 23, 2025
5.0
A HUGE shoutout to Rudy’s BBQ and their amazing manager, Ivan, and the staff. I hosted a wedding that the food truck caterer did not show. I had 50 hungry people in need of food. Ivan and his team came to the rescue and pulled together everything I needed in just 30 minutes. The night was saved even though the meal was an hour late. I can’t say enough great things about the quality of food and the amazing customer service we got from the whole crew at Rudy’s. THANK YOU!!!!
DA
Debby Allen
Oct 22, 2025
5.0
Fabulous sliced brisket sandwiches served on a warmed bun. Delicious tender brisket. You will pay $2 more for this sandwich at True Texas BBQ, and they have small cold buns. Will continue to be a Rudy's customer
Frequently Asked Questions About Rudy's "Country Store" and Bar-B-Q
What types of meals does Rudy's "Country Store" and Bar-B-Q serve throughout the day?
They serve breakfast, lunch, and dinner every day, as well as group meals.
What are the hours of operation for Rudy's "Country Store" and Bar-B-Q?
Open daily from 7:00 AM to 9:00 PM, with extended hours until 10:00 PM on Fridays and Saturdays.
Does Rudy's offer options for pickup or delivery?
Yes, they provide in-store pickup, curbside pickup, and delivery services.
Can I dine in at Rudy's "Country Store" and Bar-B-Q?
Yes, Rudy's offers dine-in seating at their location.
Does Rudy's serve alcoholic beverages?
Yes, they serve beer and alcohol, but do not offer cocktails or wine.
Is Rudy's "Country Store" and Bar-B-Q accessible to guests with disabilities?
Yes, they have wheelchair accessible entrances.
Can I contact Rudy's for catering services?
Yes, Rudy's offers catering services for events and group meals.
Are children welcome at Rudy's "Country Store" and Bar-B-Q?
Yes, the restaurant is family-friendly and welcomes children.
What nearby banks could I visit when going to Rudy's?
Prosperity Bank and Wells Fargo Advisors are nearby, in case you need banking services before or after your meal.
Are there any parks or outdoor attractions near Rudy's where I can visit?
Yes, Garden Park and Canyon Lake Dam are nearby parks where you can enjoy the outdoors before or after dining at Rudy's.
What other dining options are close to Rudy's "Country Store" and Bar-B-Q?
Nearby dining options include another Rudy's location, Sonic Drive-In for fast food, and Freddy's Frozen Custard & Steakburgers for burgers and ice cream.