Pizza Hut

3.1
817 reviews
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Business Details

890 N Business Ih-35, New Braunfels, TX
78130, United States
(830) 626-8888
https://locations.pizzahut.com/tx/new-braunfels/890-n-business-ih-35
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About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 890 N Business Ih-35 in New Braunfels, TX. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyNot available

Location

Pizza Hut
890 N Business Ih-35, New Braunfels, TX
78130, United States

Hours

Reviews

3.1
817 reviews
5 stars
295
4 stars
115
3 stars
58
2 stars
59
1 star
290

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and unresponsive management.

Food Quality

Many reviews highlighted issues with food quality, including cold, undercooked, or incorrect orders.

Delivery Problems

Frequent complaints about delivery issues, including late arrivals, missing items, and poor communication with delivery drivers.

Positive Staff Experiences

Some customers praised specific staff members for their friendliness and helpfulness, indicating that service quality can vary.

Cleanliness Concerns

Several reviews mentioned unsanitary conditions in the restaurant, particularly in the bathrooms.
  • BR
    Bryan Raber
    Jan 1, 2026
    1.0
    This was the nastiest pizza i ever tried to eat. Half a piece and I threw the rest away!!! How in the hell can you burn it and yet have it raw. Please if you read this never ever eat pizza from New Braunfels Pizza Hut.
  • RI
    Reynaldo Rojas II
    Dec 14, 2025
    4.0
    Thin crust pizza could have been a tad bit crisper, but still good food.
  • HD
    Heather Diaz
    Dec 3, 2025
    1.0
    Don't order from here Ordered food 3 days ago for delivery they took my money and never delivered my food so I called i could hear the manager talking about me to the gm she told me to call him the next day she said his name Is Chris so I called this morning at 10 like she said. He said he would refund my money on my card i will get it as soon as he put it in okay cool but I never seen the money then I call when I get off work and I explained again who I was to the manager she said I will take care of it give you a refund so I gave her my card number and she said it will be on there today. Well im looking at my account still nothing so I called back and a lady answered and told me oh 3-5 business days well I could hear the manager Star in the backyard yes 3-5 business days. Totally unprofessional and ripp offs do yourself a favor and go somewhere else
  • ND
    Natasha Davis
    Nov 30, 2025
    1.0
    We ordered 3 pizzas for around $50, but were HIGHLY disappointed. The flavor was lacking, the stuffed crust was thin and had a hard section before you got to the cheese. There was also HAIR IN THE CRUST! We will not be ordering from here again.
  • DM
    Diana Martinez
    Nov 22, 2025
    1.0
    Placing an order for pick up or carry out is absolutely dreadful. We try to make substitutions in our order and get told we are not allowed to do that it has to be ordered as is and we would have to order a whole new pizza even though, on the website it specifically says we can substitute. When we ask to speak to the store they block our number and hang up.
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Frequently Asked Questions About Pizza Hut

Where is Pizza Hut located in New Braunfels, TX?

Pizza Hut is located at 890 N Business IH-35, Guadalupe, New Braunfels, TX 78130.

What are the opening hours for dine-in at Pizza Hut on Fridays?

Dine-in hours on Fridays are from 10:30 AM to 12:30 AM.