At Papa Johns Pizza in New Braunfels, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best New Braunfels pizza for any occasion. Call us for pizza delivery in New Braunfels or stop by 2720 LOOP 337 for carryout to order the best pizza in New Braunfels, along with breadsticks, wings, and more!
I meant to post a review before. Every time I have visited this location, your workers are very friendly. Tonight my husband went to pick an order up for us. He said there was only one employee working. He said the employee was very friendly and very patient even though he was the only one there. I have to admit, I am very impressed that there are still companies out there that have workers that can be respectable and friendly. I didn’t have the same experience at another pizza place in the area last month. Keep up the good work Papa John’s!
LG
LIDIA G
Sep 21, 2025
5.0
I ordered takeout at this location since I was down the road (for convenience). I searched the address and saw the previous ratings.. I will admit I was feeling a bit nervous. I showed up, the person who helped me was nice. I asked for napkins and my pizza was great! They seemed well staffed and I believe everyone should give this location a shot!
TF
Thomas Frye
Jun 15, 2025
2.0
Piled nearly all the toppings onto one slice for half of a large.
BB
Bailey Bailey
Jun 4, 2025
1.0
Customer Review – Papa John’s, 2720 Loop 337, New Braunfels, TX
I visited this Papa John’s
June 2, 2025 and had one of the most unprofessional and concerning experiences I’ve ever had at a food establishment.
As I walked in, a large male employee was shouting aggressively across the store at a female coworker. His tone was loud, hostile, and completely inappropriate for a workplace—especially in front of customers. He continued yelling even as he approached the front to take my order.
This same employee, who was clearly working in the kitchen, then stepped to the register to take orders—wearing a filthy black apron and no gloves, with visibly dirty hands. This raised serious cross-contamination concerns, especially since he was handling food and then immediately touching the register. It made me question what kind of hygiene protocols, if any, are being followed here.
There was no clear menu available at the counter, and the store itself looked below standard for a national chain.
I walked out without ordering. This location needs an immediate health inspection and management review. No customer should have to choose between being disrespected and being exposed to unsafe food handling. This isn’t just bad service—it’s a red flag.
unprofessional, chaotic, and unhygienic behavior