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Papa Johns Pizza

3.4
(294 reviews)

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in New Braunfels, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best New Braunfels pizza for any occasion. Call us for pizza delivery in New Braunfels or stop by 1187 WEST COUNTY LINE ROAD for carryout to order the best pizza in New Braunfels, along with breadsticks, wings, and more!

Location

Papa Johns Pizza
1187 WEST COUNTY LINE ROAD, New Braunfels, TX
78130, United States

Hours

Reviews

3.4
294 reviews
5 stars
125
4 stars
46
3 stars
28
2 stars
25
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some praised staff for being friendly and helpful, while others reported rude interactions and poor management.

Food Quality

Inconsistent food quality; many customers complained about pizzas being poorly made, lacking toppings, or served cold.

Order Accuracy

Frequent issues with order accuracy, including missing items and incorrect deliveries, leading to customer frustration.

Cleanliness

Some reviews highlighted cleanliness of the restaurant, while others raised concerns about food handling practices.

Delivery Issues

Numerous complaints about long delivery times and cold food upon arrival, impacting overall customer satisfaction.
  • AM
    alex mims
    Feb 21, 2026
    1.0
    Do yourself a favor... buy Marcos. We just got the pan pizza from Papa's. Top 10 worst Ive had. The worst Marcos I've had is still better then the best Papa's I've ever gotten Chicken wings... were all bone. Horrible. Flavor wasn't bad, but they were tiny.
  • AB
    Aaryn Benson
    Feb 8, 2026
    3.0
    This is not what a pizza is supposed to look like. 7 dollars and it’s got about 3 inches of crust and all the sauce and cheese in the middle.
  • SI
    Sheana Ibarra
    Nov 25, 2025
    5.0
    The manager had great customer service love the atmosphere great prices for what you get
  • CS
    Chelsea Skolnick
    Nov 23, 2025
    5.0
    Night and day from Marco‘s Pizza! I don’t know why anyone would eat there, Papa John’s is far superior in actually tasting and looking like food, they were extremely friendly and welcoming, and the shop was very clean! We got a pizza from Marco‘s tonight and it was absolutely disgusting And half of our order was wrong so we made a new order with Papa John’s and we’re pleasantly surprised that it was wonderful !
  • JB
    Justin Brown
    Oct 15, 2025
    1.0
    The largest “wing” is smaller than a sauce cup. Manger states they’re regular sized and come from Tyson.

Brand Certified Facts from Papa Johns Pizza

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