Panera Bread

3.4
498 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread New Braunfels is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
181 Creekside Crossing, New Braunfels, TX
78130, United States

Hours

Reviews

3.4
498 reviews
5 stars
204
4 stars
86
3 stars
41
2 stars
50
1 star
117

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, particularly the soups and sandwiches, but some reported issues with freshness and portion sizes.

Service Issues

Many reviews highlighted poor customer service, including rude staff and long wait times, particularly in the drive-thru.

Cleanliness

The restaurant's cleanliness was frequently criticized, with reports of dirty tables and restrooms.

Pricing Concerns

Several customers felt that prices were too high for the quality and portion sizes of the food.

Positive Experiences

Despite the negatives, some customers praised specific staff members for their helpfulness and enjoyed their overall dining experience.
  • AK
    Amit K
    Nov 16, 2025
    1.0
    If i wanted a half full bowl of mac and cheese i would’ve just gotten a box of kraft mac and cheese. the portion size has dramatically decreased; for 12 dollars you shouldn’t be serving a small handful of food. Haven’t been in a while, and after this unfortunate experience it’s unlikely i’ll be back. Edit: bread was also cold…
  • NC
    Noah C
    Nov 15, 2025
    5.0
    Really nice staff!! Fast service and really good food
  • PL
    patti and bob lynch
    Nov 9, 2025
    5.0
    Always satisfying
  • KS
    Kate Smith
    Oct 13, 2025
    5.0
    This was my first experience at Panera and it was delicious. Very busy so a little slow, but they handled it wonderfully. I will definitely be back.
  • EC
    Erin Childress
    Oct 2, 2025
    5.0
    I'm relatively new to ordering ice coffee at Panera. While visiting friends in Wisconsin recently, we did that several times at different locations - always the same process. Order at the kiosk, proceed to food pickup counter, receive a cup with the caramel or vanilla syrup in it, proceed to self serve area to fill with coffee, proceed to hot coffee area to add half and half. Well, you would think it was rocket science at this Creekside location. The food pickup counter lady gave us two tiny condiments containers with the syrup, and two empty cups. Someone had left a container of half and half next to the cold brew. How cool, I thought...until I realized a staffer returned it to the hot drink area. Why waste two small plastic containers? Why make customers juggle lots of little things getting ice and coffee and half and half? Just didn't make sense. This story was actually way more complicated with my husband asking for a cup at the cashier and me spilling a cup of ice trying to fill it with cold brew when it was mostly empty and tipped forward when I tried to press the spout handle. Husband had a splint on his hand. Just not a great experience.

Frequently Asked Questions About Panera Bread

Does Panera Bread in New Braunfels accept reservations?

No, Panera Bread in New Braunfels does not accept reservations.

What are the operating hours for Panera Bread in New Braunfels?

Panera Bread is open from 6:30 AM to 9:00 PM Monday through Friday, 7:00 AM to 9:00 PM on Saturday, and 7:30 AM to 8:00 PM on Sunday.