McDonald's

3.6
1530 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4142 Loop 337, New Braunfels, TX
78130, United States

Hours

Reviews

3.6
1,530 reviews
5 stars
607
4 stars
307
3 stars
234
2 stars
118
1 star
264

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and rude staff, particularly during night shifts.

Food Quality

While some customers praised the freshness and taste of the food, many others complained about cold, overcooked, or incorrect items.

Customer Experience

Positive experiences were noted with specific staff members, but overall customer service was criticized for being unhelpful and unprofessional.

Cleanliness

The restaurant's cleanliness was inconsistent, with some reviews mentioning dirty tables and a messy drink station.

Drive-Thru Efficiency

The drive-thru was generally noted for being quick, but there were complaints about order accuracy and long waits during busy times.
  • RP
    Raju Patel
    5 days ago
    5.0
    Good, safe, place to stop.
  • RM
    Rachel Meagher
    6 days ago
    4.0
    Staff answered my dumb questions and remade my burger when I forgot to order no cheese even though it was my fault
  • AV
    Andrea Vega
    Nov 10, 2025
    5.0
    Comida recién echa Estuvo lista la comida rápida no dure mucho en esperar me encantó
  • DT
    David T
    Nov 9, 2025
    5.0
    Good price, fast service!
  • AN
    Amanda Nicole
    Oct 22, 2025
    1.0
    Let me start by saying I have no complaint about the food. I went to pick up some breakfast and realized I didn't get my card back, no big deal I called and they said they had it. Went back and the lady at the counter handed me a card that wasn't mine, when I explained this to her she then proceeded to hand me another card and again, it wasn't mine. A gentleman there stated he reviewed camera and claimed I put my card in the bag (it wasn't). We went back and forth as I attempted to explain that it was not in the bag. For a minute there I really started thinking it was an error on my part. I left only to get a phone call 30 minutes later stating they had the card, apparently they returned my card to another guest. So not only did they try to give me someone else's card TWICE but they gave my card to another person altogether (clearly a pattern) and proceeded to lie to me and told me that I had put the card in the bag and that it was verified via camera. WILD.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 4142 Loop 337, New Braunfels, TX?

McDonald's at 4142 Loop 337, New Braunfels, TX is open 24 hours a day, 7 days a week, including delivery and drive-thru services.

Does this McDonald's location offer delivery and curbside pickup?

Yes, this McDonald's offers delivery, curbside pickup, same-day delivery, and no-contact delivery services.