Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
928 reviews
5 stars
345
4 stars
198
3 stars
159
2 stars
78
1 star
148
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold, stale, or poorly prepared food, with some customers expressing disappointment in portion sizes.
Staff Friendliness
While some customers praised friendly staff members, others highlighted instances of rudeness and lack of professionalism.
Cleanliness Concerns
Several reviews pointed out cleanliness issues, including dirty drink machines and unsanitary conditions.
Mixed Experiences
Overall, experiences varied widely, with some customers enjoying their meals while others had significant complaints.
- AAalainaDec 28, 20251.0absolutley disgusted with the service i just received. i also did not get my sauces
- DCDanielle ClarkDec 24, 20255.0I'm loving it!😋💖 Happy Christmas Eve!🎄
- TLTierra LanghorstDec 19, 20251.0Worst service ever!!! Ordered on the app and when I came to pick it up no one answered the intercom. Has to drive up to the window to a girl on her phone then ignored me when trying to get her attention. I had to honk my horn then she looked me and walked away smiling!!! WTH! Them finally opened the window and didn't understand when I said I had a mobile order. She told me to drive up to the reserved spot. By the time I got my food for me and 4 kids it was cold!!! Never coming here again!!!
- EMErica MendietaNov 25, 20251.0This is so sloppy
- SSStevenNov 12, 20252.0Ordered a spicy chicken burger that they charge five dollars for that wouldn’t even fill up an eight year old. They use the smallest and cheapest ingredients. My advice is to pay the same price for a higher quality chicken sandwich that’s THREE times bigger at Chic-fil-A right down the street. Don’t give McDonald’s your money. It’s not worth it.
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's in New Braunfels, TX is open from 5:30 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:30 AM to midnight on Friday and Saturday.
What are the delivery hours for this McDonald's?
Delivery service is available daily from 6:00 AM to 11:45 PM, except on Fridays and Saturdays when it extends to 12:45 AM.
Does this McDonald's location offer drive-thru service? If so, what are the hours?
Yes, the drive-thru is open from 5:30 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
How can I place an order for delivery or pickup from this McDonald's?
You can order online via their delivery URL or use the McDonald's App available on iOS and Android for convenient ordering, including curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment options are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Are there any rewards programs available for customers at this McDonald's?
Yes, customers can earn points for free food through MyMcDonald's Rewards. More information is available on their website.
What services does this McDonald's provide on-site?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What types of cuisine and dining options are available at this McDonald's?
This location offers fast food, including burgers, sandwiches, coffee, breakfast items, ice cream, frozen yogurt, and more.
Are there any nearby medical facilities close to this McDonald's?
Yes, nearby medical facilities include Primary Care Associates: Brett Earnest, MD, Texas Dermatology, Baptist M&S Imaging, Lonestar 24 HR ER, and several doctors and diagnostic centers.
Can I visit nearby attractions or services when I come to this McDonald's?
Definitely, nearby you can find automotive services like Club Car Wash and The Wash Tub, banks such as Bank of America and Chase Bank, as well as dining options including Schlotzsky's and Cinnabon for a delightful visit before or after your meal at McDonald's.