Brand Certified
McDonald's
3.5(934 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1761 State Hwy 46 W, New Braunfels, TX
78132, United States
Certified by McDonald's • Mar 01, 2026
(830) 620-1112
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
934 reviews
5 stars
346
4 stars
198
3 stars
161
2 stars
78
1 star
151
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff interactions.
Food Quality
Many reviews highlighted issues with food quality, such as cold meals, stale items, and incorrect portion sizes.
Staff Friendliness
Some customers praised specific staff members for their friendliness and helpfulness, contrasting with other reports of rudeness.
Cleanliness
While some noted cleanliness in the dining area, others pointed out unsanitary conditions and a need for maintenance.
- DSDaniel Sweet5 days ago1.0If you're going to say you're closed at the drive through before 11pm, list your hours as being closed before 11...
- CMCori McGarvinFeb 18, 20261.0Very poor customer service at this location. I understand nobody's on their a game everyday. However pulling into the drive-thru and sitting for 5 minutes with nobody even acknowledging your existence is not the way you expect to be treated at McDonald's. When you're just trying to hit the drive-thru at the end of a long hard day you expect to wait a little bit but not to be ignored entirely very disappointing this is a nice neighborhood but the customer service at this location has been poor for the 5 years I've been coming here
- SCSteve ClarkFeb 4, 20261.0Nasty and disgusting doesn't do it justice.
- AAalainaDec 28, 20251.0absolutley disgusted with the service i just received. i also did not get my sauces
- TLTierra LanghorstDec 19, 20251.0Worst service ever!!! Ordered on the app and when I came to pick it up no one answered the intercom. Has to drive up to the window to a girl on her phone then ignored me when trying to get her attention. I had to honk my horn then she looked me and walked away smiling!!! WTH! Them finally opened the window and didn't understand when I said I had a mobile order. She told me to drive up to the reserved spot. By the time I got my food for me and 4 kids it was cold!!! Never coming here again!!!
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's in New Braunfels, TX is open from 5:30 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:30 AM to midnight on Friday and Saturday.
What are the delivery hours for this McDonald's?
Delivery service is available daily from 6:00 AM to 11:45 PM, except on Fridays and Saturdays when it extends to 12:45 AM.
Does this McDonald's location offer drive-thru service? If so, what are the hours?
Yes, the drive-thru is open from 5:30 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
How can I place an order for delivery or pickup from this McDonald's?
You can order online via their delivery URL or use the McDonald's App available on iOS and Android for convenient ordering, including curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment options are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Are there any rewards programs available for customers at this McDonald's?
Yes, customers can earn points for free food through MyMcDonald's Rewards. More information is available on their website.
What services does this McDonald's provide on-site?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What types of cuisine and dining options are available at this McDonald's?
This location offers fast food, including burgers, sandwiches, coffee, breakfast items, ice cream, frozen yogurt, and more.
Are there any nearby medical facilities close to this McDonald's?
Yes, nearby medical facilities include Primary Care Associates: Brett Earnest, MD, Texas Dermatology, Baptist M&S Imaging, Lonestar 24 HR ER, and several doctors and diagnostic centers.
Can I visit nearby attractions or services when I come to this McDonald's?
Definitely, nearby you can find automotive services like Club Car Wash and The Wash Tub, banks such as Bank of America and Chase Bank, as well as dining options including Schlotzsky's and Cinnabon for a delightful visit before or after your meal at McDonald's.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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