Brand Certified
McDonald's
3.5(2047 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1201 N Interstate 35, New Braunfels, TX
78130, United States
Certified by McDonald's • Mar 01, 2026
(830) 620-0008
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
2,047 reviews
5 stars
747
4 stars
437
3 stars
366
2 stars
171
1 star
326
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, particularly in the drive-thru, with some waiting over 30 minutes for their orders.
Staff Attitude
Many reviews highlighted unfriendly or rude staff interactions, with several customers feeling ignored or disrespected.
Order Accuracy
Numerous customers experienced issues with incorrect orders, missing items, and problems with mobile app orders.
Food Quality
Feedback on food quality was mixed, with some customers noting cold or poorly prepared food, while others mentioned good experiences.
Cleanliness
While some customers appreciated the cleanliness of the location, others reported unsanitary conditions and poor maintenance.
- RCRenee CarsonFeb 24, 20263.0Forgot some items and fries were not fresh. Service was great.
- JBJesse BergdahlFeb 18, 20264.0Ordered a meal for me and my wife, they got it right and we were happy. Food was as expected, but the fries needed more salt, which they did put some in the bag.
- ESEmi SmithFeb 16, 20264.0Perfect for meals and snack time with kids
- NNNoobienuubFeb 2, 20265.0Mcdonalds is always good, super fast wait times, and is always fresh!
- MEMotivate The EarthJan 5, 20261.0Just very unfriendly staff, and sometimes at night the staff seems to be either high or extremely unintelligent when it comes to answering and putting in the order, gave it several chances and still the orders were wrong or they charged me wrong for stuff that I didn’t even ask for I even got accused of trying to get free food I don’t care what the accusation was it was wierd,after waiting a long time in line and paid my order it was only seven minutes between the issue of my receipt to the window which they took forever in handing out the order for the car in front of me. One of the little girls was like look at the receipt time. It was literally seven minutes. They didn’t want give me my food I paid for and was waiting for, they were trying to hand me someone else’s food all while trying to insinuate I somehow got this huge truck in line with a old receipt to get free food . I will not be back.
Brand Certified Facts from McDonald's
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Certified March 01, 2026Yext Knowledge Graph
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