Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
2,184 reviews
5 stars
816
4 stars
465
3 stars
380
2 stars
181
1 star
342
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely slow service, with long wait times in both drive-thru and in-store.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Staff Attitude
Many customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.
Food Quality
Several reviews mentioned that the food was often cold, stale, or not freshly prepared, leading to dissatisfaction.
Cleanliness
While some customers noted clean bathrooms and dining areas, others reported that the overall cleanliness was lacking.
- MEMotivate The EarthJan 5, 20261.0Just very unfriendly staff, and sometimes at night the staff seems to be either high or extremely unintelligent when it comes to answering and putting in the order, gave it several chances and still the orders were wrong or they charged me wrong for stuff that I didn’t even ask for I even got accused of trying to get free food I don’t care what the accusation was it was wierd,after waiting a long time in line and paid my order it was only seven minutes between the issue of my receipt to the window which they took forever in handing out the order for the car in front of me. One of the little girls was like look at the receipt time. It was literally seven minutes. They didn’t want give me my food I paid for and was waiting for, they were trying to hand me someone else’s food all while trying to insinuate I somehow got this huge truck in line with a old receipt to get free food . I will not be back.
- HBHeather BryantDec 28, 20251.0Took 20 mins in the drive thru for nuggets. Unreal!!! Fries were not even fresh.
- IBIzabell boothDec 27, 20251.0Insanely slow service. Its ridiculous for me to have to wait almost 35 minute for a 10 person chicken nuggets or 40 minutes for 2 mcflurrys
- ACAlexis ClingmanDec 10, 20251.0All I wanted was a simple drink refill. Instead, I stood at the counter for ten minutes while multiple employees looked directly at me and did nothing. Not one person acknowledged my presence. When I finally managed to get someone’s attention, it inexplicably took three employees to refill a cup—only for the new cup to be filled three-quarters of the way. If a basic refill is this difficult, perhaps it’s time to install a self-serve soda fountain.
- DLDJ LeomixerDec 6, 20251.0The waiting on this Fast food places are getting worse and worse. Fountain drink machine not available for costumers so you have to wait at least 5 mins at the counter until somebody comes(employee) to the counter and help you out with refills. AVOID WAISTING YOUR TIME ON WAITING FOOD AND DRINKS REFILLS
Frequently Asked Questions About McDonald's
What are the opening hours of McDonald's in New Braunfels, TX?
McDonald's in New Braunfels, TX is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery and curbside pickup services?
Yes, this McDonald's offers delivery, same-day delivery, no-contact delivery, and curbside pickup services.
Is there a drive-thru available at the McDonald's on 1201 N Interstate 35?
Yes, McDonald's at this location has a drive-thru open 24/7.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where can I find the menu for the McDonald's in New Braunfels?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
How can I order McDonald's online or through an app?
You can order online via https://mcdonalds.smart.link/mjuu1ggdi or download the McDonald's app from the Apple App Store or Google Play Store.
Are there any nearby hotels if I want to stay close to McDonald's?
Yes, nearby hotels include Holiday Inn, Rodeway Inn, Microtel Inn & Suites by Wyndham New Braunfels, and Edelweiss Inn, convenient for McDonald's customers staying in the area.
What other dining options are near this McDonald's location?
Nearby dining options include Market at Avery Park - Valero gas station, Taqueria El Tapatio, Bill Miller Bar-B-Q, Wendy's, Einstein Bros. Bagels, Chipotle Mexican Grill, Subway, L&L Hawaiian Barbecue, and Mama Fu's Asian House.
Are there places nearby for automotive needs while visiting McDonald's?
Yes, several automotive services are nearby including Uber Wash - New Braunf, Texaco gas station, Murphy USA, ProCare Automotive & Collision, and PROCARE COLLISION CENTER - NEW BRAUNFELS.
Does this McDonald's location offer WiFi and mobile ordering?
Yes, this McDonald's provides WiFi, mobile ordering, mobile offers, and gift cards to enhance the customer experience.