Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
2,163 reviews
5 stars
808
4 stars
464
3 stars
378
2 stars
181
1 star
332
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported slow service, with long wait times both in the drive-thru and inside the restaurant.
Food Quality
Many reviews highlighted issues with food quality, including cold, stale, and improperly prepared items.
Staff Attitude
Numerous customers experienced rude or unprofessional behavior from staff, particularly from management.
Cleanliness
While some customers noted clean bathrooms and dining areas, others reported that the overall cleanliness was lacking.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, indicating a need for better order management.
- TPTy Perez4 days ago2.0This is the third time I have ordered through the app and my order is incorrect, I get charged for the extra items added and don’t even receive them , again for the third time .
- TPThat personNov 17, 20251.0I came in to pick up a mobile order , several employees just talking to each other ignoring me , and the manager ,she gave me an ugly disgusted looks at me twice walking past me ( with the grey hair )and ignored me as well.
- KAKristel ANov 16, 20251.0Drive thru took too long for just fries and nuggets - we waited 20 mins and then when we got our order it was missing the other fries - had to wait another 5 mins to get it.
- JTJorge TamayoNov 9, 20251.0Bad service, the food was cool, I ask for 3 bacon burgers and I have 3 regular burgers and when I ask for the bacon they give me a beckon that was cooked from like 3 days ago
- ARAnsley RawlsNov 8, 20251.0Had placed a mobile order and we had added sauces to our order through the app which were included in our meal, once checking our bag realized we only received 2 sauces, went back around to get our missing sauces only to be told we would have to be charged 25 cents per sauce. Even though they were ordered for no charge on the app. Have never been told this at any other location previously or after this event. Nuggets were also old and hard, waste of money and time do not come here.
Frequently Asked Questions About McDonald's
What are the opening hours of McDonald's in New Braunfels, TX?
McDonald's in New Braunfels, TX is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery and curbside pickup services?
Yes, this McDonald's offers delivery, same-day delivery, no-contact delivery, and curbside pickup services.
Is there a drive-thru available at the McDonald's on 1201 N Interstate 35?
Yes, McDonald's at this location has a drive-thru open 24/7.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where can I find the menu for the McDonald's in New Braunfels?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
How can I order McDonald's online or through an app?
You can order online via https://mcdonalds.smart.link/mjuu1ggdi or download the McDonald's app from the Apple App Store or Google Play Store.
Are there any nearby hotels if I want to stay close to McDonald's?
Yes, nearby hotels include Holiday Inn, Rodeway Inn, Microtel Inn & Suites by Wyndham New Braunfels, and Edelweiss Inn, convenient for McDonald's customers staying in the area.
What other dining options are near this McDonald's location?
Nearby dining options include Market at Avery Park - Valero gas station, Taqueria El Tapatio, Bill Miller Bar-B-Q, Wendy's, Einstein Bros. Bagels, Chipotle Mexican Grill, Subway, L&L Hawaiian Barbecue, and Mama Fu's Asian House.
Are there places nearby for automotive needs while visiting McDonald's?
Yes, several automotive services are nearby including Uber Wash - New Braunf, Texaco gas station, Murphy USA, ProCare Automotive & Collision, and PROCARE COLLISION CENTER - NEW BRAUNFELS.
Does this McDonald's location offer WiFi and mobile ordering?
Yes, this McDonald's provides WiFi, mobile ordering, mobile offers, and gift cards to enhance the customer experience.