Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Mixed reviews on customer service; some praised friendly staff while others reported rudeness and lack of attention.
Order Accuracy
Frequent complaints about incorrect or incomplete orders, particularly in the drive-thru.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the restaurant and restrooms.
Food Quality
Inconsistent food quality reported, with some customers enjoying fresh meals while others received cold or poorly prepared items.
Long Wait Times
Customers noted long wait times both in the drive-thru and inside the restaurant.
ME
Motivate The Earth
Jan 5, 2026
4.0
I mean, sometimes it’s a hit or miss especially with the staff can’t complain about the food. That’s what we pay for . I definitely won’t go out of my way to go here or sit down if I’m looking for a quick bite for the kids sure but even then I dread going through the drive-through and dealing with unpleasant staff.
AA
alaina
Dec 28, 2025
1.0
absolutley disgusted with the service i just received. i also did not get my sauces.
DD
Dustin
Dec 19, 2025
3.0
Drive through lady wants to talk about computer apps, then patronizes me about ordering my food.
JP
Jose Perez
Dec 14, 2025
1.0
Absolutely amazing how I can be waiting on FRIES to be ready, and still recieve cold with the rest of my meal. WHAT A JOKE
MG
Monique Garza
Dec 7, 2025
1.0
If you’re gonna come to this location, don’t come inside the store. You’re better off going through the drive-through this store caters to drive-through only there’s been people waiting inside for over 20 minutes for their food. It’s McDonald’s.
What are the operating hours of McDonald's in New Braunfels, TX?
McDonald's in New Braunfels is open 24/7 every day of the week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's has a drive-thru that operates 24 hours daily.
What types of payment does McDonald's in New Braunfels accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order McDonald's food for delivery or curbside pickup at this location?
Yes, this location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order from McDonald's online or via a mobile app?
You can order via the McDonald’s App available on the Apple App Store and Google Play, or use the online ordering link at https://mcdonalds.order.online/business/-5579.
Where is McDonald's located in New Braunfels, TX?
The McDonald's is located at 1035 Interstate 35 N, New Braunfels, TX 78130, USA.
Are there other fast food options near McDonald's on Interstate 35?
Yes, nearby fast food options include Subway, Chick-fil-A, and Panda Express, which offer variety for different tastes.
What nearby accommodations are available if I visit McDonald's in New Braunfels?
Ramada New Braunfels is a nearby hotel, making it convenient for travelers to enjoy McDonald's during their stay.
Are there convenient stores or gas stations near McDonald's for extra stops?
Yes, Circle K, Murphy USA #6690, Corner Store, and 7-Eleven are nearby for convenience shopping and fuel needs.
Does McDonald's offer WiFi and mobile ordering services?
Yes, this McDonald’s location provides WiFi access and supports mobile ordering and mobile offers for customer convenience.