Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
2,055 reviews
5 stars
745
4 stars
444
3 stars
342
2 stars
165
1 star
359
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with customer service, with some praising friendly staff while others report rudeness and lack of attention.
Food Quality
Customers expressed dissatisfaction with food quality, mentioning issues like cold fries, incorrect orders, and unsanitary conditions.
Order Accuracy
Many reviews highlight frequent mistakes with orders, including missing items and incorrect food, particularly in the drive-thru.
Cleanliness
Several customers reported unsanitary conditions in the restaurant, including dirty dining areas and issues with food hygiene.
Speed of Service
While some customers appreciated quick service, others noted long wait times and delays in receiving their orders.
- MMMerc Mercedes3 days ago1.0Cashier was picking his nose at the sink for a minute didn't greet me or say thank you. Only took my order. Went to the restroom while I was waiting and it was disgusting. There was pubes on the toilet and hair all over the sink.
- TTTanya3 days ago4.0The employees at the drive thru windows need to smile more AND REMEMBER TO THANK CUSTOMERS. This IS NOT common at this location.
- JRJanelle ReneeNov 14, 20255.0Fast and accurate orders. Had trouble with a birthday reward and the manager took care of it. Great customer service and everyone who works there is really nice.
- JAjosh adamsNov 12, 20251.011/12 at 2:30 the lady on the headphones was very rude and interrupted us ordering MULTIPLE times. this lady should not work here.
- BTB TNov 11, 20251.0Once again, they forgot to pack my entree in my bag in the drive thru. I called to resolve this situation when I got home and discovered it. Their number listed on Google has been disconnected?!
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in New Braunfels, TX?
McDonald's in New Braunfels is open 24/7 every day of the week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's has a drive-thru that operates 24 hours daily.
What types of payment does McDonald's in New Braunfels accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order McDonald's food for delivery or curbside pickup at this location?
Yes, this location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order from McDonald's online or via a mobile app?
You can order via the McDonald’s App available on the Apple App Store and Google Play, or use the online ordering link at https://mcdonalds.order.online/business/-5579.
Where is McDonald's located in New Braunfels, TX?
The McDonald's is located at 1035 Interstate 35 N, New Braunfels, TX 78130, USA.
Are there other fast food options near McDonald's on Interstate 35?
Yes, nearby fast food options include Subway, Chick-fil-A, and Panda Express, which offer variety for different tastes.
What nearby accommodations are available if I visit McDonald's in New Braunfels?
Ramada New Braunfels is a nearby hotel, making it convenient for travelers to enjoy McDonald's during their stay.
Are there convenient stores or gas stations near McDonald's for extra stops?
Yes, Circle K, Murphy USA #6690, Corner Store, and 7-Eleven are nearby for convenience shopping and fuel needs.
Does McDonald's offer WiFi and mobile ordering services?
Yes, this McDonald’s location provides WiFi access and supports mobile ordering and mobile offers for customer convenience.