Brand Certified
Jimmy John's
3.9(268 reviews)
Certified by Jimmy John's • Mar 01, 2026
Business Details
263 Loop 337, New Braunfels, TX
78130, United States
Certified by Jimmy John's • Mar 01, 2026
(830) 626-3591
Certified by Jimmy John's • Mar 01, 2026
https://locations.jimmyjohns.com/tx/newbraunfels/sandwiches-2160.html
Certified by Jimmy John's • Mar 01, 2026
About
Certified by Jimmy John's • Mar 01, 2026
Sandwich Restaurant
Location
Certified by Jimmy John's • Mar 01, 2026
Hours
Certified by Jimmy John's • Mar 01, 2026
Reviews
3.9
268 reviews
5 stars
158
4 stars
36
3 stars
7
2 stars
15
1 star
52
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the sandwiches for being delicious and fresh, although some reported issues with specific orders being incorrect or lacking ingredients.
Customer Service
Feedback on customer service was mixed; while some customers highlighted friendly and helpful staff, others reported rude behavior and poor service experiences.
Delivery Issues
Many customers expressed dissatisfaction with delivery times, often stating that orders took much longer than the advertised 'freaky fast' service.
Cleanliness and Environment
The cleanliness of the location received positive remarks, with some customers appreciating the tidy environment.
Order Accuracy
Several reviews noted problems with order accuracy, including missing items and incorrect sandwich preparations.
- MDMeagan DryNov 14, 20254.0First time at this location and it was pretty good I got the ultimate Italian with a lettuce wrap and my husband got the chicken bacon ranch wrap but they messed up and put it on bread toasted. However, other than the mess hap - it was good
- NMNicole MillerAug 10, 20211.0Seems to be freaky fast ONLY applies to in store orders Ive ordered delivery 1x a week for the last 4wks...& im always told 20 mins or less for delivery.....yet NOT 1 time has it EVER arrived in less than 45-50 mins..heck today took 1.5 hrs. Freaky Fast Right..lol? And for the 2nd time the orders been wrong...definitely not worth the wait to have it corrected.
- CBChad BarrettNov 30, 20205.0The number on is my favorite, the bread makes the sandwich.
- JKJohn KENNEDYNov 29, 20184.0Tasty sandwiches
Brand Certified Facts from Jimmy John's
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Certified March 01, 2026Yext Knowledge Graph
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