H-E-B

4.5
3692 reviews

About

Grocery StoreH-E-B
Your H-E-B at Walnut Ave opened on 4/29/22, and features a two-story True Texas BBQ location that includes in-store seating and a drive-thru. Customers will also find a wide range of prepared and ready-to-eat meals, including Sushiya sushi, oven-ready meals and more. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico. H-E-B partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B® brand products are made for the love of Texans and deliver uncompromising quality. Your H-E-B showcases all the innovative services H-E-B customers have come to love and expect, including convenient curbside pickup & grocery delivery, a full-service H-E-B Pharmacy with a drive-thru, scratch bakery, Blooms floral shop, and much more. See you soon!

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
651 S Walnut, New Braunfels, TX
78130, United States

Hours

Reviews

4.5
3,692 reviews
5 stars
2,566
4 stars
688
3 stars
245
2 stars
77
1 star
116

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were notable complaints about rude employees and poor service experiences.

Product Variety

Customers appreciated the wide selection of grocery items and unique products available at HEB.

Cleanliness

The store was frequently described as clean and well-stocked, contributing to a positive shopping experience.

Community Support

HEB is recognized for its community involvement and support, with many customers expressing loyalty and love for the brand.

Curbside Experience

Some customers reported frustrations with the curbside pickup process, citing long wait times and difficulty finding parking.
  • CD
    Cristina Davila
    Jan 1, 2026
    1.0
    Well went in to get groceries and left with no groceries and they charged my card they had an error on there computer now I have to wait 7 days and if not I have to call a # to get my money back. They should find a better way to fix there problem I have a family of 5 and they could care less they took my money and told me I couldn’t take the food I was treated like I made the mistake definitely will not be going back to this heb. Con artist at its best
  • JS
    Joseph Satterthwait
    Dec 30, 2025
    5.0
    My regular HEB in New Braunfels. Great employees and always helpful. Carry a good variety of items. Cashiers usually plentiful and line wait is minimal.
  • SB
    Stephanie Barry
    Dec 21, 2025
    5.0
    Pleasant experience. Good time to go. Still quite busy. Staff was super helpful.
  • WP
    William Pomeroy
    Dec 19, 2025
    5.0
    Large selection of grocery store staples. A nice variety of brands as well.
  • PF
    Patricia Foster
    Dec 7, 2025
    5.0
    H-E-B is always incredible. They have the Christmas decor isle fully stocked right now, and the new Texas and H-E-B themed ornaments and decor are the best. The store was so clean and the employees were all so nice. I love my H-E-B!

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.