Business Details
About
Grocery Store
Your H-E-B at Walnut Ave opened on 4/29/22, and features a two-story True Texas BBQ location that includes in-store seating and a drive-thru. Customers will also find a wide range of prepared and ready-to-eat meals, including Sushiya sushi, oven-ready meals and more. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico. H-E-B partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B® brand products are made for the love of Texans and deliver uncompromising quality. Your H-E-B showcases all the innovative services H-E-B customers have come to love and expect, including convenient curbside pickup & grocery delivery, a full-service H-E-B Pharmacy with a drive-thru, scratch bakery, Blooms floral shop, and much more. See you soon!
Details
- DeliveryNot available
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.5
3,654 reviews
5 stars
2,529
4 stars
685
3 stars
246
2 stars
78
1 star
116
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with staff; some customers praised friendly service while others reported rudeness and unprofessional behavior from specific employees.
Product Variety
Customers appreciate the wide selection of products, including fresh produce and specialty items.
Store Cleanliness
The store is frequently noted for being clean and well-stocked.
Curbside Experience
Curbside pickup has received complaints about long wait times and difficulty finding parking.
Community Support
HEB is recognized for its support of the community and local initiatives.
- CBCourtney Ballew1 day ago1.0Customer service is awful and they do not care about the customers here. Worst Management I have ever came across... I will never shop at this HEB again. Why spend tons of money into a store that just doesn't care to even provide decent customer service...
- KRKatheryn “LadyK-SanAntonio” RobertsNov 15, 20254.0Love it. Parking is always difficult.
- HMHOC “Fit” MYFITEGRENov 14, 20255.0I love this HEB they take RFID
- DDDonnaNov 7, 20251.0Here Everyone Belongs" slogan. It sounds like a case of blatant hypocrisy. From what I was told, a customer was shopping while wearing a shirt featuring a Bible verse from Revelation 3:9 and an image tied to historical commentary. Not—just their personal expression of faith and perspective. Apparently, that was too much for the store’s managers. They didn’t confront the customer directly; instead, they acted like rats, sneaking to the back, whispering, and following him around ,they even found were he worked and got him terminated That kind of underhanded treatment is embarrassing and harassing and unfair for anyone just trying to buy groceries. Here’s where it gets frustrating: H-E-B proudly displays BLM merchandise, rainbow flags for Pride, and trans/LGBTQ+ promotions all over the place. Those displays can be offensive to plenty of shoppers—people with traditional values, families, or those who just don’t align with the politics. Yet those are not only allowed but celebrated? It’s a clear double standard. If a Bible verse and a historical image get harassed but other controversial messages get a free pass, then H-E-B is picking sides while pretending to be inclusive.
- ACAmor CastilloOct 25, 20251.0Employee was extremely rude for no reason . I believe her name was peace . There was no one available to bag the groceries so the kids decided to be helpful and start bagging them up . Suddenly employee shows up to help. My daughter at the time was double bagging a glass jar so it wouldn’t break . The employee grabbed the bag out of her hand and took the jar out of the bags while shaking her head .. while this was happening my son had a pack of plates he was putting in the cart and she snatched those out of his hand .. I understand her wanting to bag the stuff up herself because she may have her way of doing things . However , snatching things out of hands and unbagging already bagged items … I didn’t understand that ..
Frequently Asked Questions About H-E-B
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the opening hours for H-E-B at Walnut Ave in New Braunfels?
The store is open daily from 6:00 AM to 11:00 PM.
Does this H-E-B location offer curbside pickup and grocery delivery?
Yes, convenient curbside pickup and grocery delivery services are available at this location.
Where can I find the H-E-B Pharmacy and does it have a drive-thru?
This H-E-B at Walnut Ave features a full-service pharmacy with a drive-thru for your convenience.
What types of ready-to-eat meals does H-E-B Walnut Ave offer?
Customers can enjoy prepared meals including Sushiya sushi, oven-ready meals, and more at this store.
What payment options are accepted at this H-E-B location?
The store accepts American Express, Discover, Mastercard, Visa, cash, checks, and various mobile payment methods including Apple Pay and Google Pay.
Where does H-E-B source its fresh and frozen meats?
H-E-B sources meat primarily from Texas suppliers, ranchers, and farmers, with some products from other US states, Canada, and Mexico, all clearly labeled by origin.
What types of products can I find at H-E-B New Braunfels Walnut Ave?
You can find a wide array of products including food and drinks, home and kitchen items, health and beauty products, baby and toys, flowers, outdoors and sports gear, as well as office and school supplies.
How can nearby True Texas BBQ complement my H-E-B shopping experience?
After shopping at H-E-B, you can enjoy authentic Texas barbecue at the adjacent True Texas BBQ location, which offers in-store seating and a drive-thru.
What nearby places can assist with mobile phone needs while visiting H-E-B?
Nearby T-Mobile for Business and RadioShack offer mobile phone services and electronics, making it convenient to address tech needs during your trip to H-E-B.
Are there nearby services for gifts and shipping when visiting H-E-B at Walnut Ave?
Yes, Trudy's Hallmark Shop is nearby for gifts, and PostalAnnex+ offers shipping and printing services, perfect for errands before or after your grocery visit.