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H-E-B

4.5
(2404 reviews)

Business Details

1655 TX-46, New Braunfels, TX
78130, United States
(830) 626-0937
https://www.heb.com

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 1655 TX-46 in New Braunfels, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
1655 TX-46, New Braunfels, TX
78130, United States

Hours

Reviews

4.5
2,404 reviews
5 stars
1,724
4 stars
434
3 stars
137
2 stars
41
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback highlights a mix of positive and negative experiences with staff, with some praising helpfulness while others report rudeness and lack of professionalism.

Stock Availability

Many customers express frustration over frequent stock shortages and inconsistent inventory, impacting their shopping experience.

Store Cleanliness

Overall, the store is noted for being clean and well-maintained, although some reviews mention issues with organization and clutter.

Product Quality

While many customers appreciate the fresh food and variety, there are significant complaints regarding the quality of specific items, particularly in the fish department.

Curbside Service

Curbside pickup has received mixed reviews, with some customers reporting excellent service while others cite issues with order accuracy and quality.
  • CC
    Cheryl Cornett
    Feb 13, 2026
    5.0
    Was in line at the checkout behind an elderly lady who was struggling. The 2 guys working this checkout line, Ethan and Logan, were as kind and helpful and patient with her as anyone could be. The world needs more young men like these two.
  • HH
    Hannah H
    Feb 9, 2026
    3.0
    They’re always out of stuff and get rid of usual products. So annoying honestly. Bring back the clover honey dispenser
  • FA
    Fred Amerson
    Feb 5, 2026
    5.0
    The joke in New Braunfels is that this is the Bougois HEB! Craft beer and wine selection are fantastic here! Great bakery, meats, delicious and cheeses!
  • DT
    Donald Thornton
    Jan 30, 2026
    1.0
    Just another.bad review. They really screwed up this store on the last reset they did. Didn't move the signs in the back for the aisles and they are blocked, and since they did that it made less room on the back aisle, so if they're stocking there isn't enough room for two baskets to get by. Will never shop here again and they will definitely lose business because of it. Never Again!
  • DR
    Deliamar Ramirez
    Jan 23, 2026
    5.0
    Thank you all for being the best while everyone panicked buys Hannah the cashier was a little stressed and the were short handed but still helpful in everyway!

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.

Brand Certified Facts from H-E-B

H-E-B partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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