Brand Certified
Five Guys
4.1(755 reviews)
Certified by Five Guys • Mar 01, 2026
Business Details
195 Creekside Crossing, New Braunfels, TX
78130, United States
Certified by Five Guys • Mar 01, 2026
(830) 620-9655
Certified by Five Guys • Mar 01, 2026
https://restaurants.fiveguys.com/195-creekside-crossing
Certified by Five Guys • Mar 01, 2026
About
Certified by Five Guys • Mar 01, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 195 Creekside Crossing in New Braunfels is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Mar 01, 2026
Hours
Certified by Five Guys • Mar 01, 2026
Reviews
4.1
755 reviews
5 stars
415
4 stars
157
3 stars
74
2 stars
38
1 star
71
What are people saying?
AI-generated from recent customer reviews
Pricing
Many customers found the prices to be excessively high for the quality and portion sizes of the food.
Food Quality
While some customers enjoyed the burgers and fries, others reported issues with food quality, including cold buns and undercooked fries.
Service Issues
Several reviews highlighted poor service experiences, including incorrect orders and unhelpful staff.
Cleanliness
Multiple customers expressed concerns about the cleanliness of the restaurant, noting dirty tables and unsanitary conditions.
Positive Experiences
Despite the criticisms, there were positive remarks about friendly staff and enjoyable food experiences.
- NBNicholas BallifFeb 10, 20261.0Burger was fine, asked for everything on it and just got meat and cheese. I ordered 2 but only got one even though I was the only customer there. Fries were limp and cold. 25.99 for that wonderful experience. Lower your prices to the level of current expectations please.
- ASAgent SmithJan 31, 20261.0Dayum!! $27 for 1 meal, a burger ($14) little fries ($5:50) and a drink ($4:50) = $26.12 is crazy! I know there is inflation but damn, lower the prices 5 guys, I aint coming back here respectfully, please lower the prices, thanks
- TMT MacDec 24, 20251.0Hire better workers!! The manager Riley and the worker Julianna service was terrible! The worker took my money with her gloves on and started to make my burgers with the same gloves on. DISGUSTING!! I will be calling the health department on this location!! Sanitation is very vital in the food industry!!
- DWdiana WilliamsDec 2, 20253.0Can't believe the price for 2 cheese burgers, medium fries & two milk shakes -$49+ AND the burger was has shrunk in the size. It was the size of junior Mac from MickyD's AND it was during the week after lunch hours. On top of that burger was all that great and neither was the milk shake. They staff was super friendly though & the place was clean.
- Sspareregister *Nov 14, 20255.0I recently lost my wallet here and one of the employees put in the safe. It accidentally got stuck in the wrong one, but the team was so helpful, had great communication, and the employees were so sweet. It took a while to get my purse back, but they make sure to call me and also gave me gift cards to apologize about the whole situation. I wish them the best. The people here are awesome.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Brand Certified Facts from Five Guys
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Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
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