Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve New Braunfels, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Feedback on customer service is mixed; while some employees are praised for their friendliness and helpfulness, others are reported as rude and inattentive.
Food Quality
Many customers expressed dissatisfaction with the freshness and quality of food items, particularly donuts and sandwiches, with several reports of stale or poorly made items.
Drive-Thru Experience
The drive-thru service received both positive and negative feedback; some customers appreciated the quick service, while others experienced long waits and order mix-ups.
Cleanliness and Maintenance
Several reviews mentioned issues with cleanliness, particularly in the restrooms and the overall maintenance of the location.
Product Availability
Customers frequently noted that popular items, especially certain donut flavors, were often out of stock, leading to disappointment.
RN
Russell Neagle
Sep 28, 2025
5.0
Went through the drive tru and got great service from Alexis.
CD
Charlsie Daniels
Sep 25, 2025
1.0
Rude drive through employee and they messed up my order twice, after I corrected it the first time :/
OL
Olga Lara
Sep 16, 2025
5.0
The best coffee ☕️
JJ
Justin Johnson
Aug 9, 2025
5.0
We visited Dunkin during off peak hours but the drive through was busy. The staff was kind, patient, and customer-service oriented. There was an order of food that someone had ordered that wasnt picked up. Instead of tossing the food they brought it out for me and my kiddos to eat with our donuts at our outside table. Very thoughtful and the kids loved it! Highly recommend visiting
CT
Callie Trombley
Aug 3, 2025
1.0
Half of the flavors were out of stock and both waffle cones we ordered tasted like they had been made days ago. Staff was kind and attentive
What are the operating hours of Dunkin' in New Braunfels, TX?
Dunkin' in New Braunfels, TX is open daily from 5:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location provides delivery and curbside pickup services.
How can I order ahead from Dunkin'?
You can order ahead using the Dunkin' mobile app available on iOS and Android or via their online order link.
What types of meals does Dunkin' serve at this location?
Dunkin' serves breakfast, lunch, and brunch meals.
What are some of the holiday drinks available at Dunkin'?
During the holiday season, Dunkin' offers the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Latte, and Berry Sangria Refresher.
Does Dunkin' have a drive-thru at this location?
Yes, this Dunkin' features a drive-thru for convenient service.
What payment methods are accepted at this Dunkin'?
Dunkin' accepts credit and debit card payments.
Can customers enjoy free Wi-Fi at Dunkin'?
Yes, Dunkin' offers free Wi-Fi to its customers.
Which nearby places can I visit before or after stopping by Dunkin'?
Nearby places include Orange Leaf Frozen Yogurt for a cool treat, The Crosswalk Cafe for a relaxed coffee, and Humble Donut Co. for more baked goods; these options offer great complements to your Dunkin' visit.
Are there any nearby dining options apart from Dunkin'?
Yes, nearby dining options include Longhorn Cafe, Chick-fil-A WestPointe Village, and Las Palapas Restaurants, offering a variety of cuisines close to Dunkin'.
What nearby health and wellness services are accessible from Dunkin'?
Near Dunkin', you can find Massage Envy - New Braunfels for relaxing massages, Indulge Nail Spa for beauty treatments, and Select Physical Therapy for health and medical services.