Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Location
Dairy Queen
121 North Business Interstate Highway 35, New Braunfels, TX
78130, United States
Hours
Reviews
4.0
1,055 reviews
5 stars
540
4 stars
241
3 stars
126
2 stars
62
1 star
86
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple customers reported poor service, including long wait times, unacknowledged presence, and rude staff.
Food Quality
Inconsistent food quality was noted, with some customers experiencing cold or poorly prepared meals, while others enjoyed the ice cream and certain menu items.
Cleanliness
The cleanliness of the restaurant was mentioned positively by some, but others reported unsanitary conditions and a chaotic atmosphere.
Pricing Concerns
Several reviews highlighted dissatisfaction with rising prices and perceived poor value for the food offered.
Friendly Staff
Despite service issues, some customers praised specific staff members for their friendliness and helpfulness.
- WLWayne and Barbara LathamNov 2, 20255.0Love all my Dairy Queens
- JWJohn WallaceOct 22, 20252.0No ketchup or napkins after I asked specifically for them. The hunger buster jr is smashed and the bread is grease soaked. It's like if was made and then microwaved upon sale. Ugh. Worse DQ Ive ever been to.
- SSStephanie StuartOct 18, 20255.0Friendly service and accurate order with the quality of food you would expect. They did a good job and I think people should spread good in this world in any way they can 💙
- DRDana RahorstOct 12, 20255.0Best icecream in town. I've always loved taking gbabies for icecream dates here. And its affordable
- DMDavid MorenoOct 11, 20251.0This is the second time I've been here in two weeks and it's been a bad experience both times. First time: the young man who worked here looked pissed off and wasn't friendly. The second: I put in my order online and drove to pick it up and they gave it away to someone else. So I had to wait to remake it. The young man who managed the register was quit pleasant and apologized at least three times. He is what this place need more employees like him. Professional and sympathetic to a bad situation.
Frequently Asked Questions About Dairy Queen
What are the operating hours of Dairy Queen in New Braunfels?
Dairy Queen in New Braunfels is open daily from 10:30 AM to 10:00 PM.
Where is Dairy Queen located in New Braunfels, TX?
Dairy Queen is located at 121 North Business Interstate Highway 35, New Braunfels, TX 78130.
What types of food does Dairy Queen offer?
Dairy Queen offers soft-serve ice cream, signature shakes, classic burgers, and fries.
How can I place an order for pickup at Dairy Queen?
You can place a pickup order online through Dairy Queen's order URL: https://www.dairyqueen.com/en-us/order/pickup/n/14445/
Does Dairy Queen have a mobile app with exclusive deals?
Yes, you can download the DQ Texas App for exclusive deals at https://dqtexas.com/mobile-app/.
What category of restaurant is Dairy Queen considered?
Dairy Queen is classified as a fast food restaurant and ice cream shop.
Are there any popular eateries near Dairy Queen in New Braunfels?
Yes, nearby popular eateries include Adobe Cafe, El Charro de Jalisco Express, and Friesenhaus German Restaurant.
Where can I go for a car wash near Dairy Queen?
Watershed Carwash is located nearby if you want to get your car cleaned after visiting Dairy Queen.
Is there a convenient gas station near Dairy Queen?
Yes, Valero and Circle K gas stations are close by, convenient for fueling up before or after your visit.
What nearby places can I visit in downtown New Braunfels after eating at Dairy Queen?
Down Town New Braunfels is a local park and attraction area where you can explore after your meal at Dairy Queen.