Casa Garcia's - New Braunfels

4.1
1451 reviews

About

Mexican Restaurant
Casa Garcia's, an Austin Original since '99. Visit us at any one of our 6 locations in the Central Texas area! We serve breakfast all day, make our tortillas in house, and we have a great happy hour from 4-7pm Monday-Friday

Location

Casa Garcia's - New Braunfels
1691 State Hwy 46W, New Braunfels, TX
78132, United States

Hours

Reviews

4.1
1,451 reviews
5 stars
787
4 stars
334
3 stars
121
2 stars
73
1 star
136

What are people saying?

AI-generated from recent customer reviews

Service Quality

While many customers praised the friendly and attentive service, there were numerous complaints about slow service and disorganization, particularly during busy times.

Food Quality

Feedback on food quality was mixed; some enjoyed the flavors and freshness, while others found dishes bland, poorly prepared, or even unsafe, with reports of food poisoning.

Atmosphere

The restaurant's atmosphere received positive remarks for being welcoming and comfortable, though some noted issues with noise levels and cleanliness.

Pricing Issues

Several reviews mentioned concerns about high prices relative to food quality, with some feeling that the value did not match the cost.

Management Response

Customers expressed dissatisfaction with management's handling of complaints, indicating a lack of responsiveness and care for customer experience.
  • SS
    Stefanie
    Apr 21, 2024
    3.0
    Food was OK. Margaritas were good. Service was bad. The servers seemed to not know what they were doing and looked confused running around.
  • VF
    Victor Fuentes
    Oct 29, 2023
    5.0
    They have Mariachi playing very nice
  • DP
    Drew Patterson
    May 3, 2018
    1.0
    Poor service, went here with the wife and the service was sub par and very poor communication skills. Looks like our server was training someone and towards the end of our meal I asked if they could box our leftovers. Instead they threw it away. Instead of offering to replace or refund me she instead handed me a card with her name on it and a "15%" discount on my next order. Also heard from others that there was a credit card fraud scam going on here with one of the employees. Won't be going here again.

Frequently Asked Questions About Casa Garcia's - New Braunfels

What are the operating hours for Casa Garcia's - New Braunfels?

Casa Garcia's - New Braunfels is open Monday through Thursday from 7:00 AM to 9:00 PM, Friday and Saturday from 7:00 AM to 10:00 PM, and Sunday from 7:00 AM to 8:00 PM.

Does Casa Garcia's serve breakfast all day?

Yes, Casa Garcia's serves breakfast all day.