Buffalo Wild Wings

3.7
1596 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
1400 N I-35, New Braunfels, TX
78130, United States

Hours

Reviews

3.7
1,596 reviews
5 stars
706
4 stars
370
3 stars
168
2 stars
113
1 star
239

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, unresponsive staff, and poor management, leading to frustration and dissatisfaction.

Food Quality

Many reviews highlighted issues with food quality, including cold, dry, and overcooked wings, as well as incorrect orders.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and overflowing trash, impacting their overall experience.

Positive Staff Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and friendliness.
  • SR
    Samantha Ramon
    Dec 29, 2025
    1.0
    Worst service on a Monday ..and it’s slow…from the bar to a table top. Service takes about 25 mins to get to you and approach you. If you ask a server about somebody serving in your area they’ll give you the run around ..
  • KD
    King Drag
    Dec 27, 2025
    1.0
    Came in the other day to get something to eat and the general manager “Mike” sat me without saying a single word. He didn’t say welcome, didn’t introduce himself, didn’t ask how I was doing. Just took the menu, threw it on the table, and walked off. He didn’t even tell me my servers name or that they would be right with me. Now I’m sure those aren’t the “steps of service” for a host & I would definitely expect more coming from the general manager. I hope his bosses threaten to fire him the same way he threatens his employees.
  • SS
    s_neu
    Dec 10, 2025
    5.0
    Food and service were nothing short of amazing, I had an issue with my receipt a few weeks later called into the store and the GM Mike gladly helped me resolve my issue. Thanks Mike
  • TB
    Trevor Burch
    Dec 7, 2025
    2.0
    Wasn’t super impressed with waitress, she seemed new. Had to ask another waitress for a fork so I could eat my food because she’d been gone for ages and didn’t wanna wait any longer only to find out my wings were cold and sauce tasted like cardboard or dirt. I couldn’t even make a complaint because she was gone for the entirety of the time and never checked in. Definitely don’t recommend.
  • BM
    Bianca Morin
    Dec 7, 2025
    5.0
    Our family consistently chooses this wing spot, and the staff's friendly demeanor and exceptional service make it a standout. The food arrives promptly, served hot and fresh. The numerous TVs ensure everyone can catch their favorite show from any seat. The central bar offers an impressive selection of drinks.

Frequently Asked Questions About Buffalo Wild Wings

What type of cuisine does Buffalo Wild Wings in New Braunfels specialize in?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with 26 different sauces and seasonings.

Where is Buffalo Wild Wings located in New Braunfels?

It is located at 1400 N I-35, New Braunfels, TX 78130, USA.