Arby's

4.1
217 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2980 Us Hwy 82 W, New Boston, TX
75570, United States

Hours

Reviews

4.1
217 reviews
5 stars
127
4 stars
36
3 stars
22
2 stars
10
1 star
22

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service varied widely, with some praising friendly and attentive staff, while others reported rude behavior and long wait times.

Food Quality

Food quality was inconsistent; some customers enjoyed hot and fresh meals, while others received cold or incorrect orders.

Cleanliness

The restaurant was generally noted for being clean, contributing positively to the dining experience.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.

Customer Experience

Overall, customer experiences were mixed, with some expressing satisfaction and others expressing disappointment, particularly regarding service and food quality.
  • HS
    hardeep singh
    Dec 15, 2025
    1.0
    Nobody appears to take order although they were working inside at night and laughing but nobody came out We waited for 10 minutes then came back without food. Pathetic service
  • TT
    Tiny Travelers
    Dec 9, 2025
    5.0
    Fast service, clean, food was hot
  • KD
    Katie Dawson
    Nov 16, 2025
    1.0
    The food we ordered tonight was pretty gross. The fries were cold and hard and we didn’t get what we ordered. The food was brought to us at the window fairly quickly though. That’s probably the best part about this stop.
  • MB
    Mellissa Brown-Upton
    Oct 28, 2025
    5.0
    Awesome service, hot food, clean store. Cashier noticed my friend's shirt saying "Veteren" & without hesitation, gave us a military discount & thanked him for his service!!
  • BA
    Bridget Arterbury
    Oct 11, 2025
    1.0
    No roast beef for the last 2 weeks. Crazy.... how long does it take to get it? My son ordered chicken Sandwich, we had to wait 5 minutes. I ordered ham and Swiss, mine was cold while his was hot.