Service Speed
Customers consistently reported extremely long wait times, often exceeding 30 minutes, for both drive-thru and in-store orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
While some customers enjoyed the food, others reported it being cold, poorly prepared, or lacking in ingredients.
Customer Service
Several reviews mentioned poor customer service, including unhelpful staff and a lack of urgency in addressing customer needs.