Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported extremely slow service, especially during late-night hours, with wait times often exceeding 30 minutes.
Food Quality
Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items, leading to dissatisfaction.
Customer Service
Numerous customers experienced poor customer service, citing rude attitudes from staff and frequent order mistakes.
Positive Experiences
Some customers noted positive experiences during morning shifts, praising friendly staff and efficient service.
Cleanliness and Maintenance
There were complaints about cleanliness, including reports of unsanitary conditions and broken equipment, such as the ice cream machine.
BJ
Braylon Jones
1 day ago
2.0
Got off around 3am 11/23/2025, stopped by McDonald’s… worst mistake. I was the only person in the drive thru and sat in line waiting for 15-20 minutes…. Then I get my food back looked to make sure my burgers were in the bag they were. Got home the burgers were completely wrong. How do you mess up a simple $1 hamburger that I asked for only pickles on??
KM
Kirstin Millovan
4 days ago
1.0
My daughter had dog shit inside of her fry container with her fries in it and there phone is off the hook so I can’t call to complain. I wouldn’t eat here they are nasty. Thursday November 19th at 730 pm.
PC
Patrick Carter
Nov 12, 2025
2.0
God forbid you want a drink here, I’ve never thought in a million years it would be impossible to get a drink from McDonalds. It’s like they’re too lazy to change them out in the back. I would question them as to why they never have any, but i don’t want them messing with my food.
CA
Casey Alex
Nov 6, 2025
1.0
This place is horrible. The food taste like it’s been left out for days. Go to the McDonald’s in bridge city, orange. Hell even vidor and the meat will taste fresh. Food taste like literal slop at this location and makes me and a lot of my friends sick.
SC
Shawna Crowley
Oct 30, 2025
1.0
Nothing was hot or fresh Fries looked and tasted stale and were like they were 3 days old!! Nuggets were cold and mushy! Didn’t even get my burger right as for mayonnaise and lettuce and God neither the bread looks like it had been burnt and I was going to work so I didn’t have time to complain, but I did not get to eat anything!