McDonald's

3.4
1693 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3728 Nederland, Nederland, TX
77627, United States

Hours

Reviews

3.4
1,693 reviews
5 stars
563
4 stars
328
3 stars
309
2 stars
163
1 star
330

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, especially during late-night hours, with wait times often exceeding 30 minutes.

Food Quality

Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items, leading to dissatisfaction.

Customer Service

Numerous customers experienced poor customer service, citing rude attitudes from staff and frequent order mistakes.

Positive Experiences

Some customers noted positive experiences during morning shifts, praising friendly staff and efficient service.

Cleanliness and Maintenance

There were complaints about cleanliness, including reports of unsanitary conditions and broken equipment, such as the ice cream machine.
  • BJ
    Braylon Jones
    1 day ago
    2.0
    Got off around 3am 11/23/2025, stopped by McDonald’s… worst mistake. I was the only person in the drive thru and sat in line waiting for 15-20 minutes…. Then I get my food back looked to make sure my burgers were in the bag they were. Got home the burgers were completely wrong. How do you mess up a simple $1 hamburger that I asked for only pickles on??
  • KM
    Kirstin Millovan
    4 days ago
    1.0
    My daughter had dog shit inside of her fry container with her fries in it and there phone is off the hook so I can’t call to complain. I wouldn’t eat here they are nasty. Thursday November 19th at 730 pm.
  • PC
    Patrick Carter
    Nov 12, 2025
    2.0
    God forbid you want a drink here, I’ve never thought in a million years it would be impossible to get a drink from McDonalds. It’s like they’re too lazy to change them out in the back. I would question them as to why they never have any, but i don’t want them messing with my food.
  • CA
    Casey Alex
    Nov 6, 2025
    1.0
    This place is horrible. The food taste like it’s been left out for days. Go to the McDonald’s in bridge city, orange. Hell even vidor and the meat will taste fresh. Food taste like literal slop at this location and makes me and a lot of my friends sick.
  • SC
    Shawna Crowley
    Oct 30, 2025
    1.0
    Nothing was hot or fresh Fries looked and tasted stale and were like they were 3 days old!! Nuggets were cold and mushy! Didn’t even get my burger right as for mayonnaise and lettuce and God neither the bread looks like it had been burnt and I was going to work so I didn’t have time to complain, but I did not get to eat anything!

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's Nederland, TX?

The McDonald's in Nederland, TX is open 24 hours a day, every day of the week.

Does McDonald's Nederland offer delivery services?

Yes, McDonald's Nederland offers delivery services 24/7 with options like curbside pickup, same-day delivery, and no-contact delivery.