Dairy Queen

4.1
533 reviews

About

Fast Food RestaurantIce Cream Shop

Location

Dairy Queen
123 N 14th St, Nederland, TX
77627, United States

Hours

Reviews

4.1
533 reviews
5 stars
293
4 stars
119
3 stars
39
2 stars
25
1 star
57

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food preparation.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about burnt or poorly prepared items.

Cleanliness

Several customers noted cleanliness issues, with some describing the restaurant as dirty and unsanitary.

Staff Performance

While some staff members received praise for their friendliness and service, others were criticized for being unprofessional and disorganized.
  • SW
    Sam Williams
    5 days ago
    5.0
    Peanut buster parfaits! Yum!
  • AC
    Asha Craig
    Nov 23, 2025
    1.0
    The food takes forever here if you go through drive thru. It doesn’t matter if no one else is behind you, they’ll ask you to pull up front and wait 20-30 minutes. You could be the only person there, place full of people, you order 1 fry, or the whole menu. You’ll be waiting a while. Not the place if you’re looking for fast service or in any sort of rush. Don’t know why I keep going expecting a different experience.
  • DT
    Dustin Taylor
    Oct 25, 2025
    4.0
    Food would be good if they could make it how you order it. A burger with mustard and cheese only isn't that hard right. We got everything on it but mustard and cheese.
  • VP
    Vickie Potts
    Sep 25, 2025
    1.0
    Will I order from doordashand my food wasn't all there ! So had customer service re order my food just to have them messed up again! Know instead of owning up to it, they're blaming the the door dash driver
  • AR
    Amy Romero
    Aug 27, 2025
    1.0
    I have eaten at the Nederland location about three times in three years. Two out of the three times, the food was burnt. First it was burnt taco shells. The next visit, I had nachos, and they were great. Today I had nachos again, and they were the worst nachos I have ever had. The chips were burnt, and the taco meat on the nachos was greasy and bland. It was so bad, I don't ever want to eat at any DQ again. I certainly won’t be back to the Nederland one. The people there have always been friendly, but the food is awful.

Frequently Asked Questions About Dairy Queen

What are the operating hours of Dairy Queen in Nederland, TX?

Dairy Queen is open Monday through Saturday from 10:30 AM to 10:00 PM, and Sunday from 11:00 AM to 10:00 PM.

Does Dairy Queen offer delivery and in-store pickup services?

Yes, Dairy Queen offers both in-store pickup and delivery services.