Dairy Queen

4.1
531 reviews

About

Fast Food RestaurantIce Cream Shop

Location

Dairy Queen
123 N 14th St, Nederland, TX
77627, United States

Hours

Reviews

4.1
531 reviews
5 stars
291
4 stars
119
3 stars
39
2 stars
25
1 star
57

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Food Quality

Feedback on food quality was mixed, with some praising freshness while others complained about burnt or poorly prepared items.

Service Speed

Customers frequently mentioned long wait times for food, especially during busy periods.

Cleanliness

Several reviews highlighted cleanliness issues, with some describing the restaurant as dirty and unsanitary.

Staff Performance

While some staff were noted for being friendly and attentive, others were criticized for being unprofessional and disorganized.
  • AC
    Asha Craig
    1 day ago
    1.0
    The food takes forever here if you go through drive thru. It doesn’t matter if no one else is behind you, they’ll ask you to pull up front and wait 20-30 minutes. You could be the only person there, place full of people, you order 1 fry, or the whole menu. You’ll be waiting a while. Not the place if you’re looking for fast service or in any sort of rush. Don’t know why I keep going expecting a different experience.
  • DT
    Dustin Taylor
    Oct 25, 2025
    4.0
    Food would be good if they could make it how you order it. A burger with mustard and cheese only isn't that hard right. We got everything on it but mustard and cheese.
  • VP
    Vickie Potts
    Sep 25, 2025
    1.0
    Will I order from doordashand my food wasn't all there ! So had customer service re order my food just to have them messed up again! Know instead of owning up to it, they're blaming the the door dash driver
  • AR
    Amy Romero
    Aug 27, 2025
    1.0
    I have eaten at the Nederland location about three times in three years. Two out of the three times, the food was burnt. First it was burnt taco shells. The next visit, I had nachos, and they were great. Today I had nachos again, and they were the worst nachos I have ever had. The chips were burnt, and the taco meat on the nachos was greasy and bland. It was so bad, I don't ever want to eat at any DQ again. I certainly won’t be back to the Nederland one. The people there have always been friendly, but the food is awful.
  • HK
    Heather Kaiser
    Aug 17, 2025
    5.0
    Stop making people wait around front if u are just going to forget about their order

Frequently Asked Questions About Dairy Queen

What are the operating hours of Dairy Queen in Nederland, TX?

Dairy Queen is open Monday through Saturday from 10:30 AM to 10:00 PM, and Sunday from 11:00 AM to 10:00 PM.

Does Dairy Queen offer delivery and in-store pickup services?

Yes, Dairy Queen offers both in-store pickup and delivery services.