Food Quality
Many customers reported issues with the food being dry, lacking flavor, or not fresh, particularly the brisket and ribs.
Service
Customer service experiences varied, with some praising the staff's friendliness while others noted rudeness and a lack of attentiveness.
Pricing
Several reviews mentioned that the prices were high relative to the quality and portion sizes of the food.
Cleanliness
There were complaints about cleanliness, including sticky tables and issues with food containers.
Portion Sizes
Some customers appreciated the large portion sizes, while others felt the portions were small for the price.