Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported receiving incorrect orders and poor customer service, with multiple instances of rudeness from staff and management.
Cleanliness
The restaurant was noted to be clean by several customers, although there were complaints about unsanitary conditions in some areas.
Order Accuracy
A significant number of reviews highlighted consistent problems with order accuracy, including missing items and incorrect food.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold or poorly prepared items, particularly during busy hours.
Staff Performance
Customer experiences with staff varied widely, with some praising individual employees for their helpfulness while others criticized the overall attitude and efficiency of the team.
MM
Michael
Oct 28, 2025
5.0
Staff has always treated me amazing, and are incredibly efficient.
CK
Caleb Kersh
Oct 24, 2025
1.0
The manager lied to my face about not having monopoly cups after I went through the drive thru i went into the restaurant to get a monopoly cup and he said they were out i can see 3 big stacks of the cups 4 feet behind him right there in plain view when I pointed this out to him he said " well ahhh what are you gunna do pour it into the monopoly cup" I said no and he gave me the right cups which that was the third time they did that to me
JG
Jay Gavette
Oct 18, 2025
5.0
Good McDonald's, updated and clean
JJ
Johnzers
Oct 18, 2025
4.0
The restaurant was clean service was excellent. The a typical McDonald’s.
What are the regular dine-in hours of McDonald's at 3120 University Dr, Nacogdoches, TX?
McDonald's is open for dine-in from 6:00 AM to 11:00 PM Monday through Thursday, 6:00 AM to 10:00 PM Friday and Saturday, and 5:00 AM to 11:00 PM on Sunday.
When is the McDonald's drive-thru open?
The drive-thru operates from 5:00 AM to 11:00 PM Monday through Thursday and Sunday; until midnight on Friday and Saturday.
What are the delivery hours for McDonald's at this location?
Delivery hours are from 5:00 AM to 10:30 PM Monday through Thursday and Sunday; until 11:30 PM on Friday and Saturday.
What delivery and pickup services does McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment options are accepted at McDonald's in Nacogdoches?
Payment can be made using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does McDonald's at 3120 University Dr have a drive-thru?
Yes, this McDonald's location features a drive-thru for your convenience.
How can I order McDonald's food online or through an app?
You can order online via https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on the Apple App Store and Google Play Store.
What other food options are near McDonald's at 3120 University Dr?
Nearby food options include Pizza Hut for pizza, Nijiya Japanese Restaurant for sushi, Country Kettle Buffet for a buffet-style meal, and NacBurger for American burgers.
Are there grocery stores or convenience stores near McDonald's?
Yes, Kroger grocery store and convenience stores like 7-Eleven and Stripes are nearby, useful for quick shopping before or after your meal.
What medical services are located close to McDonald's in Nacogdoches?
You can find several health and medical services near McDonald's including Luquette Chiropractic, Nacogdoches Eye Associates, Signature Smiles dental clinic, and Strive Express Care emergency room.