Dutch Bros Coffee

4.3
185 reviews

About

Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Dutch Bros Coffee
1514 North St, Nacogdoches, TX
75965, United States

Hours

Reviews

4.3
185 reviews
5 stars
137
4 stars
12
3 stars
7
2 stars
7
1 star
22

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Customers consistently praised the staff for being friendly, helpful, and energetic.

Drink Quality

While many enjoyed the drinks, some noted a decline in quality over time, particularly with burnt espresso.

Service Speed

Numerous reviews highlighted slow service, especially in the drive-thru, with long wait times reported.

Customer Experience

Overall, customers appreciated the positive atmosphere and the effort made by staff to create a welcoming environment.

Management Issues

Some reviews pointed out concerns with management and staffing, suggesting a need for better organization and efficiency.
  • AH
    Ashley Harkness
    Nov 17, 2025
    1.0
    It is never not a 20+ minute wait. I have to set aside 30 minutes of time if I ever want Dutch bros which is a shame because I love it so much. Regardless if you mobile, window pick up, or order in the drive through.
  • SS
    sarah (sarahc0901)
    Nov 12, 2025
    3.0
    it took 20 minutes for them to make my mobile order and i had to remind them that i was there waiting for it. i assumed mobile ordering would be quicker than waiting in the drive through line but i guess that’s my mistake. if you’re in a hurry just wait in the drive through
  • AD
    Amber Dill
    Nov 6, 2025
    1.0
    The employees are distracted and not focused on customers. Specifically, the employees that worked the morning of 11/6/25. There were 4 people that came up to the window saying that they needed to lock in or they would be late for work. The atmosphere reminds me of highschool, and not an actual job. Also what’s the point in ordering ahead if the employees don’t start making the drink until you get there? The drinks are good but the service and consideration for the customers time is severely lacking.
  • JR
    Jake Russell
    Nov 6, 2025
    1.0
    The employees are distracted and not focused on customers. Specifically, the employees that worked the morning of 11/6/25. There were 4 people that came up to the window saying that they needed to lock in or they would be late for work. The atmosphere reminds me of highschool, and not an actual job.
  • ST
    Skylar Terrell
    Nov 5, 2025
    2.0
    Drinks are good, and the girls that work there are incredibly nice and helpful! But it’s ridiculous that you have to wait 20+ minutes to actually get your drink. They take your order way off down the line, but don’t actually make your drink until you get to the window. That doesn’t make any sense? It would go by much faster if you made the drinks as they come and then bring them out to the vehicles. If you’re passing through and see at least 3 cars in the line, I’d just find somewhere else to go. UPDATE: they also just let people cut in the line, almost hitting other cars, and then THEY get their drink before you, when they have only been here 5 minutes.

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!