Whataburger

4.0
1039 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
9100 N TARRANT PKWY, N RICHLAND HILLS, TX
76182, United States

Hours

Reviews

4.0
1,024 reviews
5 stars
564
4 stars
208
3 stars
86
2 stars
47
1 star
119

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, particularly in the drive-thru and curbside pickup, with many experiencing long wait times.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poor attention to detail in fulfilling requests.

Food Quality

Feedback indicated inconsistent food quality, with some customers receiving cold or old food, while others praised the freshness of their meals.

Customer Service

While some staff were noted for being friendly and helpful, there were several complaints about rude service and lack of accountability from management.

Cleanliness

The restaurant's cleanliness received mixed reviews, with some customers noting well-maintained facilities, while others pointed out unsanitary conditions.
  • SP
    Shane Pitts
    Oct 30, 2025
    1.0
    Alright. Life long whataburger fan and hate leaving bad reviews. 1. Misheard my name, understandable. Totally understandable. Drivethrough mics kinda suck. 2. I know I said large meal, got to the window and they had mediums on the receipt. Ended up paying a few dollars extra to get the large drinks. No worries. 3. Large fries on the receipt, medium in the bag. Not a huge issue, had to go inside to get it fixed. All was well. 4. Got home and the fries are kinda limp little soggy ish. Not cool. Not mad but not cool. 5. Burger quality is pretty bad, I ordered a bacon wrangler and im not sure what kinda burger I got. All in all...everyone was pretty nice. But yall are failing pretty bad right now. I can definitely notice a big difference from a year or two ago. I dont think I've ever been to a whataburger that misstepped every part of my order until tonight. Check out the next closest one on Davis i think. They've got it going on. I actually just threw away mine and my wife's food and am about to head that way.
  • JK
    Jeremy King
    Oct 26, 2025
    1.0
    Literally stood at the counter for 10 minutes and 24 seconds and never saw anybody
  • UR
    Unknown Reviewer
    Oct 9, 2025
    1.0
    Skip this location. Just waited 20 minutes in curbside for my food. Another car pulls up, they get their food in less than 5 minutes. Finally receive my food and its literally cold now. This is the second time this has happened and it won't happen ever again. Done with this location.
  • JB
    jesse barron
    Oct 8, 2025
    4.0
    Location closest to home. Take out order by app! Always give them extra time compared to what the app gives. Always end up waiting an extra 5-10. It’s fast food. I get it things happen. Food was walked out by Employee with pants halfway down his legs! Wait is the same during lunch rush or 4pm early dinner.
  • CC
    Caleb
    Sep 18, 2025
    3.0
    Wait for 20 minutes at the white line after paying, received a Honey BBQ Chicken Strip Sandwich that was made from old, hard chicken that was definitely left in the heater tray instead of receiving fresh strips. I would understand the wait a lot more if I could receive a fresh meal and not feel like I had my time wasted and appetite ruined.

Frequently Asked Questions About Whataburger

What are the operating hours of the Whataburger at 9100 N Tarrant Pkwy?

This Whataburger location is open 24 hours a day, 7 days a week.

Does this Whataburger offer curbside pickup and delivery services?

Yes, this location offers both curbside pickup and delivery services.