Whataburger

4.0
1044 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
9100 N TARRANT PKWY, N RICHLAND HILLS, TX
76182, United States

Hours

Reviews

4.0
1,029 reviews
5 stars
565
4 stars
208
3 stars
87
2 stars
47
1 star
122

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, particularly during late hours and drive-thru, with long wait times and delays in receiving orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor attention to detail in fulfilling requests.

Food Quality

Several customers expressed dissatisfaction with the quality of food, mentioning cold or old items, particularly fries and burgers.

Customer Service

While some staff were praised for their friendliness and helpfulness, there were numerous complaints about rude or inattentive service.

Cleanliness

The cleanliness of the restaurant varied, with some customers noting well-maintained areas while others reported unsanitary conditions.
  • BB
    bowlerman105
    1 day ago
    1.0
    Don't waste your time or money. Second time I've been here and they are 100%on giving me the wrong order through the drive thru. What's the point of asking my name when ordering if you're going to give me the wrong bag anyway? I've uploaded a photo below of my "whatasized' fries that weren't touched until I got home and opened the bag m Thanks for ruining a Texas tradition. I'm done.
  • JS
    Jonathan Sendejo
    Dec 1, 2025
    3.0
    Waited in line for awhile and was looking forward to a warm meal but unfortunately the food was like warm at best. The fries were old and seem like they had been sitting there awhile. I understand it was late at night but the place is 24/7.
  • TN
    Tristan Noble
    Nov 26, 2025
    1.0
    OKAY! I’ll be honest I selected 1 star just to get y’all attention 😂 James B is the friggin man❗️ He made me and my boy feel as though we were truly a part of the Whataburger family. If you’re looking for a truly down to earth dining experience, then look no further. From the conversations with the cashier, to the cooks sweating it up in the back, this rag tag group of workers found a way to turn this 3 star establishment into a 5 star. Thanks again James, I love you!
  • SP
    Shane Pitts
    Oct 30, 2025
    1.0
    Alright. Life long whataburger fan and hate leaving bad reviews. 1. Misheard my name, understandable. Totally understandable. Drivethrough mics kinda suck. 2. I know I said large meal, got to the window and they had mediums on the receipt. Ended up paying a few dollars extra to get the large drinks. No worries. 3. Large fries on the receipt, medium in the bag. Not a huge issue, had to go inside to get it fixed. All was well. 4. Got home and the fries are kinda limp little soggy ish. Not cool. Not mad but not cool. 5. Burger quality is pretty bad, I ordered a bacon wrangler and im not sure what kinda burger I got. All in all...everyone was pretty nice. But yall are failing pretty bad right now. I can definitely notice a big difference from a year or two ago. I dont think I've ever been to a whataburger that misstepped every part of my order until tonight. Check out the next closest one on Davis i think. They've got it going on. I actually just threw away mine and my wife's food and am about to head that way.
  • JK
    Jeremy King
    Oct 26, 2025
    1.0
    Literally stood at the counter for 10 minutes and 24 seconds and never saw anybody

Frequently Asked Questions About Whataburger

What are the operating hours of the Whataburger at 9100 N Tarrant Pkwy?

This Whataburger location is open 24 hours a day, 7 days a week.

Does this Whataburger offer curbside pickup and delivery services?

Yes, this location offers both curbside pickup and delivery services.