Whataburger

Reviews

• KC

  K C

  Feb 4, 2026
  1.0
  The manager needs to pay more attention to the workers in this place! The dude taking my order must've said "ma'am" 25 times during my order and kept interrupting me as I ordered by saying "what else ma'am, what else ma'am, what else ma'am". Enough already! I was the 2nd car in line at 4:20 pm on a Wednesday and waited 13 minutes before getting to the window. Once he opened the window, he spilled my large drink all over as he shoved the CC machine out for my card. Instead of trying to wait on me and get my order delivered, he spent an extraordinarily long time wiping up the drink mess, while I continued to wait.....now 16 minutes. He finally gave me my order and of course I drove forward while checking to make sure they had actually put all of my order in the bag. No - he did not include my onion rings. I drove to a parking spot, more pissed by now, and went inside. No one was at the front counter and I finally flagged the same guy down and told him that I did not get my OR's. He looked totally dumbfounded and said "oh ma'am, did you order onion rings, ma'am?" I said yes I did and he said, "let me see your receipt, ma'am." I said you didn't give me a receipt! He finally figured out how to print another copy and said, "oh, I don't see OR's ma'am." Do you want to wait for them ma'am? I said absolutely NOT and grabbed my bag and left. On the way out, I asked another clueless employee for the manager. He looked around the corner and said, "I don't see the manager." Wow - GREAT customer service! I will NEVER go to this Whataburger again. I recommend that if you want really crappy service, go here! Whataterribleexperience!
• HS

  Halima Salameh

  Feb 2, 2026
  1.0
  I had the worst experience ever at the Whataburger Murphy location because of this black and white mixed team leader who is so rude and mean towards the customers. Every time I have a deal for a free Whataburger sandwich with purchase of fries and drink and free fries deal this black and white employee always refuses to help me or give me the deal. She gives excuses such as the app is not scanning or we need to see the receipt to give you the deal. This black and white mixed employee is so rude and mean and provides bad customer service. She’s mean and she’s not helpful. She’s also not doing her job correctly. I have complained about her to Whataburger customer care, and they said it was bad what she did, but it’s hard to get rid of her. She’s wasting my time and it makes it a bad experience for me as the customer who’s always paying and a regular customer here at Whataburger. It ruins my day when the black and white mixed employee refuses to help me or to give me the deal. I wish they would remove this black and white mixed employee because she does not provide good customer service and is treating customers badly.
• DR

  dana riggs

  Jan 30, 2026
  1.0
  Went by there today I hadn't eaten all day got a Whataburger Junior to the drive-thru. When I got my burger it was only a bun and a piece of meat so I had to go back in and get them to make it right so it was a total of like 20 minutes. It was horrible service. I won't be back.
• MM

  motorclaw

  Jan 22, 2026
  5.0
  The very nice young girl, Abeer, was SO nice. She was super friendly and considerate. Excellent customer service. Keep it up gal! You're appreciated
• JC

  Jim C

  Jan 7, 2026
  5.0
  Heads up for customers: the same order was $10.60 in the drive thru but $19.27 when ordered for delivery through DoorDash. The difference isn’t shown as a single fee. Delivery is convenient, but expect much higher menu prices than in store.

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