Taco Bell

3.3
709 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 121 S. Murphy Road in Murphy. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
121 S. Murphy Road, Murphy, TX
75094, United States

Hours

Reviews

3.3
709 reviews
5 stars
270
4 stars
113
3 stars
86
2 stars
39
1 star
201

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff, leading to a consistently negative perception of service.

Food Quality

Many reviews highlighted poor food quality, including cold items, incorrect ingredients, and overall dissatisfaction with the preparation.

Staff Attitude

While some customers praised individual staff members for their friendliness, many others experienced rude or inattentive service, contributing to a negative atmosphere.

Order Accuracy

A significant number of reviews mentioned frequent mistakes with orders, including missing items and incorrect food preparation.

Management Concerns

Several customers expressed dissatisfaction with management's handling of issues, citing a lack of accountability and poor customer service.
  • MG
    Mason Gardner
    5 days ago
    1.0
    Came here multiple times and food has either always come out wrong or cold. Recently had lettuce in my order after asking for none and when I requested for there to be none they all started laughing and making fun of me back in the kitchen and it was very loud and obvious. We also waited almost an hour for our food because they forgot about us and we were the only damn ones in the lobby. Ran by a bunch of young adults who are clearly not very smart and don't care what they are doing. I understand it's a taco bell, so there's always going to be a pretty bad experience, but this is just BAD lol.
  • JG
    John Gregory
    Nov 16, 2025
    1.0
    Luckily, I had to use the restroom before placing an order yesterday. Seeing the worker, with a headset on, walk out of the bathroom stall and not wash his hands made it clear that I should never eat here.
  • AD
    AM d
    Nov 11, 2025
    1.0
    No spoon or forks and they don’t care either when we ask. Horrible service. Taco’s management please take a closer look
  • VL
    venice ramirez luna
    Nov 4, 2025
    1.0
    If I could give zero stars, I absolutely would. Every time I give this location another chance, I’m disappointed by the same issue, rude and unprofessional service. I’ve visited three times, and each visit has been the same. Employees with smart remarks, incorrect orders, and a terrible attitude. It’s unacceptable for staff to treat paying customers this way. If the employees dislike their jobs this much, perhaps management should address it, whether through better training or better hiring. The behavior at this location is completely out of control, and it’s clear there’s a serious lack of accountability.
  • SR
    Sayeda Hanifa Rahman
    Oct 26, 2025
    1.0
    We had a terrible experience with my vegetarian order I have dietary restrictions and while the first order was fine, the second time we ordered, we saw pieces of chicken in my Veggie Black Bean Crunch Wrap When my husband informed the manager about it, all he said was that he apologizes but while making orders everything is side by side and this happens and they can't help it This is serious cross contamination of food! Why would you label something as vegetarian specifically in your menu and not take care of keeping things separate I had to discard the rest of the wrap and we left the place I would highly not recommend this location as the management is not willing to rectify their mistake and take things lightly!

Frequently Asked Questions About Taco Bell

What are the daily drive-through hours at the Taco Bell on 121 S. Murphy Road?

The drive-through is open from 9:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 3:00 AM on Friday and Saturday.

What types of food does this Taco Bell location serve?

This Taco Bell serves tacos, burritos, specialties, combos, breakfast items, drinks, sweets, and sides.