Taco Bell

3.3
712 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 121 S. Murphy Road in Murphy. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
121 S. Murphy Road, Murphy, TX
75094, United States

Hours

Reviews

3.3
712 reviews
5 stars
271
4 stars
113
3 stars
86
2 stars
39
1 star
203

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving incorrect or poorly prepared food, including cold items and missing ingredients.

Service Issues

Numerous reviews highlighted rude and unprofessional staff, long wait times, and frequent order mistakes.

Staff Performance

While some employees received praise for their friendliness and helpfulness, many others were criticized for poor customer service and lack of accountability.

Cleanliness

Several customers noted unsanitary conditions, including unwashed hands by staff and overall cleanliness concerns.
  • SM
    s Makeup
    Jan 5, 2026
    1.0
    Worst customer service I’ve ever seen. The employees are so rude and will never greet u or give u ur food, but they will be rude to u. My order is always wrong and they are always slow unless u place an online order for later then they’ll make it immediately and ur food will be soggy and cold when u get it. This is the worst location I actually taco bell now because of this location.
  • GG
    Gee Gee
    Jan 5, 2026
    1.0
    I GOT YELLED AT BY AN EMPLOYEE AND MY ORDER WAS WRONG. INSANELY TERRIBLE CUSTOMER SERVICE. IM DONE COMING HERE. THEY ONLY THING THEYRE CONSISTENT WITH IS HOW TERRIBLE THEY ARE.
  • SS
    Shahana Shaikh
    Dec 21, 2025
    1.0
    They’ve consistently made horrible food. So much so that I got a Crunchwrap with chicken and instead they put lettuce onion and sauce and called it a day.
  • AG
    Aubree Garner
    Nov 24, 2025
    1.0
    Just don’t go at night. I can’t speak for the day crew but the crew working nights and evenings are an absolute nightmare. I drive further, to the Wylie location, despite working right next to this one, because that location always gets it right. This Murphy location is a disaster.
  • MG
    Mason Gardner
    Nov 19, 2025
    1.0
    Came here multiple times and food has either always come out wrong or cold. Recently had lettuce in my order after asking for none and when I requested for there to be none they all started laughing and making fun of me back in the kitchen and it was very loud and obvious. We also waited almost an hour for our food because they forgot about us and we were the only damn ones in the lobby. Ran by a bunch of young adults who are clearly not very smart and don't care what they are doing. I understand it's a taco bell, so there's always going to be a pretty bad experience, but this is just BAD lol.

Frequently Asked Questions About Taco Bell

What are the daily drive-through hours at the Taco Bell on 121 S. Murphy Road?

The drive-through is open from 9:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 3:00 AM on Friday and Saturday.

What types of food does this Taco Bell location serve?

This Taco Bell serves tacos, burritos, specialties, combos, breakfast items, drinks, sweets, and sides.