McDonald's

3.3
1330 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
114 East FM 544, Murphy, TX
75094, United States

Hours

Reviews

3.3
1,330 reviews
5 stars
442
4 stars
272
3 stars
193
2 stars
110
1 star
313

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, slow response times, and frequent mistakes with orders.

Order Accuracy

Many reviews highlighted consistent problems with missing items and incorrect orders, particularly with mobile and drive-thru orders.

Food Quality

Feedback on food quality was mixed; while some praised hot and fresh food, others complained about cold, poorly prepared items.

Cleanliness

Several customers noted unsanitary conditions in the restaurant and restrooms, contributing to a negative dining experience.

Positive Experiences

Despite the negative feedback, some customers reported positive experiences with friendly staff and quick service.
  • J1
    jose 1212
    4 days ago
    2.0
    Mobile pickup. They forgot to give me straws for drinks. Also I tried to order an item at the pickup window that I forgot, but they made me go back around to drive window to order. This was 1 item. Not very customer friendly.
  • AA
    Allstar alyss
    5 days ago
    5.0
    I love seeing Romona shes so sweet she makes our experience amazing!Shes very kind and always suggest stufff that makes me want to buy more from mcdonalds. That Is a gem of a lady there !! Best drive thru experiences i ever have has been at this store bc of her.
  • TM
    Texas Man
    Nov 17, 2025
    3.0
    Very dirty. Every table was dirty with only a few people here. The floors are sticky everywhere. The bathroom stinks. I imagine the kitchen isn't that clear either. NO SOAP IN THE BATHROOM. The sever forgot on cup and is busy talking to her boyfriend..I know its McDonald's but you would think someday you could find one that is clean. This one isn't it.
  • FO
    Fabian orozco
    Nov 17, 2025
    1.0
    This location sucks. They are rude. And for some reason they can not follow a simple coffee recipe. The iced coffees are horrible
  • RN
    R N
    Nov 12, 2025
    1.0
    We came around 3:45 pm and most of the tables were dirty and when I asked for help at the kiosk to order, the employee barely acknowledged me and walked away without helping me. This place needs some serious management training. I will never come back to this location again.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Murphy, TX?

McDonald's in Murphy, TX is open daily from 5:00 AM to midnight, except on Fridays and Saturdays when it stays open until 1:00 AM.

When does the drive-through open and close at this McDonald's location?

The drive-through at McDonald's in Murphy opens at 5:00 AM daily and closes at midnight Sunday through Thursday, with extended hours until 1:00 AM on Friday and Saturday.