Chipotle Murphy is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported poor service, especially during late hours, with staff appearing disinterested and unhelpful.
Food Quality
There were numerous complaints about food quality, including undercooked ingredients, burnt items, and hygiene issues.
Portion Control
Many reviews highlighted inconsistent portion sizes, with customers often feeling shortchanged on meat and other ingredients.
Cleanliness
The restaurant's cleanliness was criticized, with reports of dirty tables and unsanitary conditions.
Customer Experience
While some customers praised friendly staff and good food, many expressed frustration over rude service and order inaccuracies.
SW
Sindy Winds
Nov 11, 2025
1.0
The curly head guy (which I assume is the manager on duty) is the worst manager i’ve ever had laid eyes on. I came in with my kid to enjoy chipotle after a long day of work, and i get frightened by him banging on the restroom door yelling at someone inside. HOW IS THIS A LEADER AND A GOOD EXAMPLE FOR HIS TEAM!?!!! he later bargains into the messy line and starts rushing me for my order like i’m wasting his own time. I stayed for a minute to see how he as a manager does, horrible management. he sends orders like his workers are dogs, he goes fast but makes a mess all over the line, and he probably treats his employees. i know we all have bad days, but don’t take that frustration out on us as customers and especially not to your employees
UU
user2
Nov 7, 2025
1.0
Small portions, lame staff, expensive prices.
JJ
Jim
Nov 7, 2025
5.0
this is a great location for Chipotle! Staffs are great, rice is always fully cooked, even the brown rice. Always good portions. Area is very quiet, despite right next to a major road and supermarkets.
HT
Hijama Cupping Therapy
Oct 27, 2025
5.0
Ther was a black burnt thing in my food idk what it was. But besides that it was fire 🔥
DP
Dillon Pacholek
Oct 16, 2025
1.0
Consistent Decline in Service and Effort After 8 PM
I’ve been coming to this Chipotle for years, but lately, if you show up after 830 PM or so, it’s like the store has already closed. They’re out of nearly every protein except chicken, and the staff make it obvious they don’t want to serve anyone who walks in.
When I asked why, the response was that they “don’t cook much late to avoid waste.” Meanwhile, the grill is cleaned early, and employees stand around as if the night is over. The attitude is lazy and dismissive — it feels like there’s no manager on duty to enforce any standard of service.
For a brand that prides itself on consistency and hospitality, this location completely drops the ball in the final hours.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Murphy serve?
Chipotle Murphy offers customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours of Chipotle Mexican Grill in Murphy?
Chipotle Murphy is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Murphy offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services for customer convenience.
Where is Chipotle Mexican Grill located in Murphy?
It is located at 121 E FM 544, Collin, Murphy, TX 75094, attached to Einstein Bros Bagels near Lowe's.
Can I order online from Chipotle Mexican Grill in Murphy?
Yes, you can order online through their website or the Chipotle app for quick pickup or delivery.
What sustainability practices does Chipotle Mexican Grill in Murphy follow?
Chipotle prioritizes sourcing ingredients from farms that follow humane and sustainable practices, using only real ingredients without artificial additives.
How can I contact Chipotle Mexican Grill in Murphy?
You can reach them by phone at +1 972-881-5275 or by email at tx.1809.Murphy@chipotle.com.
What nearby Mexican fast-food options are available near Chipotle Murphy?
Taco Bell is a nearby Mexican fast-food restaurant, offering an alternative Mexican dining option close to Chipotle.
Are there any coffee shops near Chipotle Mexican Grill in Murphy?
Yes, nearby coffee shops include Starbucks, O Donuts, and Merkato Ethiopian Restaurant and Grocery which also serves coffee and café items, perfect for a visit before or after your meal.
What other food and dining options are close to Chipotle Murphy?
Near Chipotle, you can find Niki's Italian Restaurant, Niki's Italian Bistro III, Jack in the Box for burgers, and Torchy's Tacos for Tex-Mex cuisine, giving you a variety of dining choices in the area.