Food is good, but the woman who was serving me was RUDE. Major attitude problem, and couldn't even see her name badge because her sweater was covering it. Hispanic woman with transparent glasses. I didn't expect to receive an attitude when eating out. I feel like customer service could be improved at this location. I ended up getting charged extra for a misunderstanding because this woman couldn't do her job.
TN
trang nguyen
Feb 25, 2026
I had an amazing experience at CAVA thanks to Sandy! From the moment I walked in, she provided the BEST customer service — friendly, welcoming, and so patient while helping me choose my bowl. She made sure everything was fresh, portioned perfectly, and exactly how I wanted it.
The food was absolutely delicious — flavorful, fresh, and beautifully prepared. You can really tell Sandy cares about giving customers a great experience. She made my visit so enjoyable that I’ll definitely be coming back!
Thank you, Sandy, for going above and beyond!
BC
Bruce Colton
Feb 23, 2026
I ordered harissa chicken bowl and blueberry lavender drink. About 1/3 of my chicken was inedible gristle fat which gives a gag reflex. There were zero sweet potatoes. There was so much dill sauce it was like a soup. I considered rinsing it with water to strain out the sauce, but ended up just taking bites and spitting out the extra sauce in each bite. The blueberry lavender drink was completely out, along with every other special juice. Just tea and soda remaining, but I don’t drink those and didn’t order those. I didn’t have time to ask for a refund. But it was an online order where I specified the blue lavender juice, and when I arrived they handed me an empty cup so I could go discover the juice machines were all 100% out by myself. They could have simply refunded me or warned me or given me options. So I’m summary I had a bowl of dill sauce with bits of chicken fat, and an empty cup to drink nothing. I love Mediterranean, Greek, and Indian food. But I can’t eat this. I ended up throwing most of it away and had to eat out of my pantry.
I ordered from them a few months ago, a completely different bowl, and also got tons of gristle fat and had to throw most of it away.
FM
Felipe Martinez
Feb 23, 2026
I had a pretty rough day today, but stopping by CAVA on Murphy Street completely turned it around. The food was fresh, flavorful, and exactly what I needed. Everything tasted great and was prepared perfectly. The restaurant itself was very clean and well kept, which made the whole experience even better. The staff were friendly, welcoming, and efficient you can tell they care about their customers. It ended up being the perfect way to finish off my Sunday. I’ll definitely be coming back.
MR
Mehrdad Rahrow
Feb 22, 2026
I went to eat at Cava in Murphy,tx for dinner at 6:45 Sunday night.The food is always great in any Cava but there were two front employees were very rude and not acceptable.I won't be at this location anymore and will be at Campbell location even though it is much longer drive for me