Arby's

4.1
496 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1300 S. Jefferson, Mt. Pleasant, TX
75455, United States

Hours

Reviews

4.1
496 reviews
5 stars
254
4 stars
126
3 stars
63
2 stars
17
1 star
36

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some praising the roast beef and fries while others reported undercooked or stale items.

Service Issues

Numerous complaints about poor service, including unhelpful staff, incorrect orders, and slow drive-thru times.

Cleanliness

Generally positive remarks about cleanliness, with some customers noting the establishment is well-kept.

Atmosphere

The location being inside a gas station affects the overall atmosphere, but many customers still find it acceptable.

Customer Experience

Varied experiences with customer service, ranging from friendly and helpful to rude and disengaged.
  • LG
    Lucille Gumdrop
    Nov 29, 2025
    5.0
    Arby's roast beef was amazing. But dont get the steak bites thinking it's as large as what the show on tv.......because large is not what that was defiantly not enough steak bites for the amount of money they costed honestly steak bites was a total rip off....other than that everything else was okay
  • ND
    Nolan D. Dunlap
    Nov 11, 2025
    1.0
    My wife and I visited Arby's to try the new fried turkey sandwiches they have out for November. We ordered the Gobbler. I must say it does have the taste and reminder of Thanksgiving. It has the turkey, dressing, cranberry sauce and other delicious Thanksgiving reminders. The problem that gave Arbys su h a low rating was the service . The lady at the register was not friendly at all and did not suggest trying anything. After our sandwich we have a cherry pastry that to my memory was delicious, but this time the lady heated up my dessert way to much that it hardened the bread and cooked the insides. She knew what she did and did not bother to replace it. So I just bought another 1 and told her not to heat it. I
  • DW
    Dyetanya Williams
    Nov 4, 2025
    3.0
    The Jamoca shake came out like ice cream, and guess what. It was a chocolate vanilla swirl, and did not taste like the shake was supposed to. Our food 9rder was wrong. But, the staff had a great attitude.
  • TS
    Tray Shepherd
    Sep 7, 2025
    3.0
    People in the store looked at me and still didn't come help me, I had to go get someone to help
  • DL
    Dog Life
    Aug 31, 2025
    5.0
    The food was really good I will be back .