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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Mount Vernon, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 512 I-30 West for the ultimate SONIC experience!
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Service Speed
Customers frequently mentioned long wait times for food, with some stating they were forgotten or had to wait excessively.
Food Quality
There were mixed reviews on food quality, with some praising it while others complained about cold or poorly prepared items.
Customer Service
While some reviews highlighted friendly staff, others noted rude interactions and poor service experiences.
AH
Allison Hannigan
Oct 30, 2025
1.0
Pretty awful
LN
Lucy Newman
Oct 8, 2025
4.0
They don't give you a price breakdown of your order before you get to the payment window.
And so the price is different for the same order each and every time
BP
Bruce Malone (Phatpsyco)
Oct 4, 2025
2.0
stopped in on way home tonight. I placed an order on the app in the stall (I do this to use my rewards) at 8:10pm for 2 Coney dogs, chili cheese tots, and 2 drinks. After about 15 minutes I noticed that my order status on the menu sign was gone and still no food. There were cars that pulled up after me and in drive thru that had already received their orders and left. I waited another 5 minutes then pressed the red button again and asked about my order. The guy that answered asked me the order name and the replied, "oh it's sitting over here, we will get it out to you".
They did bring it out after that, and the young lady was nice. I reached into the bag ad checked the temp of the food and the dogs were cold, the chili on the tots was still warm. it took me about 8 minutes to get home, at which time I sat down to eat and the dogs were ice cold inside almost like they were just thawed out. The chili was the only warm part of the whole meal.
I'm not sure what has changed, but this is not the first time over the past couple of weeks I have stopped on the way home and had to wait more than 15 minutes for a single meal.
BB
Bryan Beer
Aug 18, 2025
5.0
the food was great they did have a couple of problems with our order, but, they were friendly and prompt to rectify the problems.