Dairy Queen

4.1
799 reviews
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Business Details

I-30 At Hwy 37, Mount Vernon, TX
75457, United States
(903) 588-2295
https://www.dairyqueen.com/en-us/locations/tx/mount-vernon/i-30-at-hwy-37/14435/
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About

Fast Food RestaurantIce Cream Shop

Location

Dairy Queen
I-30 At Hwy 37, Mount Vernon, TX
75457, United States

Hours

Reviews

4.1
799 reviews
5 stars
439
4 stars
179
3 stars
78
2 stars
32
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude staff, incorrect orders, and long wait times.

Food Quality

While some customers praised the freshness and taste of the food, others reported issues with spoiled items, incorrect orders, and overall dissatisfaction with the quality.

Cleanliness

The restaurant is generally noted for its cleanliness, with several reviews commending the clean dining area and restrooms.

Speed of Service

Many customers experienced long wait times for their orders, particularly during busy hours, leading to frustration.
  • DA
    Devin Asbery
    Jan 3, 2026
    5.0
    This is my childhood Dairy Queen that I went to since I was 6. I love this place a lot, and it's been my #1 go to. Thank you Dairy Queen for making my childhood awesome.
  • FN
    Faith Norman
    Dec 23, 2025
    1.0
    I checked in a hotel up the street around 9 pm and decided to get chicken and dumpling since it's a comfort food and what I thought would be a pleasant end to a stressful day. Unfortunately, that was not the case because I was sold SPOILED AND SOUR chicken and dumplings. I did not return the evening and said I would bring it to them in the morning because I didn't want to run the risk of receiving even more ROTTEN food. BIG MISTAKE. The manager on shift couldn't be bothered with me and did not even speak to me personally. She told the cashier to tell me that she's not willing to do anything bout it. Absolutely horrible. I will be disputing the transaction with my credit card due to the quality issues. If your passing through Mt Vernon Texas, do yourself a favor and don't stop at Dairy Queen. They're wonderful everywhere in Texas EXCEPT Mount Vernon!!!
  • SM
    Stuart Momon
    Dec 13, 2025
    1.0
    Order a combo meal. Ask for tots instead of fries. They upcharge.80 cents to switch. No problem. Get it home and this is what they call a large tot. This is a DQ that keeps on giving. BAD SERVICE.
  • TB
    Timothy Brumit
    Dec 2, 2025
    5.0
    First time stopping here. Was greeted once I walked in, with a smile(Alejandra G. Was the cashier)! Order was taken, and repeated back to confirm it was all correct. I waited maybe 2-3 minutes for the food, and it was all very fresh. Fries were hot and the burger was great too! Service is top notch, food is the best! Atmosphere is amazing too. For a DQ, this place is the cleanest and best looking around. Even better than brand new builds. Keep up the great work and I’ll see y’all again soon now. Thank you, Your newest regular customer!
  • RS
    Rhonda Della Sciucca
    Nov 23, 2025
    5.0
    The dairy queen in mt. Vernon is great.
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Frequently Asked Questions About Dairy Queen

What are the operating hours of Dairy Queen in Mount Vernon, TX?

Dairy Queen is open Monday through Thursday from 10:00 AM to 10:00 PM, Friday and Saturday from 10:00 AM to 11:00 PM, and Sunday from 11:00 AM to 10:00 PM.

Where is Dairy Queen in Mount Vernon, TX located?

Dairy Queen is located at I-30 At Hwy 37, Mount Vernon, TX 75457, USA.