Business Details
About
Fast Food RestaurantIce Cream Shop
Location
Hours
Reviews
4.1
796 reviews
5 stars
437
4 stars
179
3 stars
78
2 stars
32
1 star
70
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and poor customer service experiences, particularly in the drive-thru.
Food Quality
While some customers praised the freshness and taste of the food, others complained about cold, poorly prepared items and incorrect orders.
Cleanliness
The restaurant was noted for its cleanliness by several customers, although some expressed concerns about food handling practices.
Staff Attitude
Feedback varied on staff friendliness; some customers experienced excellent service, while others reported rudeness and lack of attentiveness.
Overall Experience
Mixed reviews overall, with some customers expressing loyalty and satisfaction, while others vowed not to return due to negative experiences.
- RSRhonda Della Sciucca1 day ago5.0The dairy queen in mt. Vernon is great.
- NNNo name6 days ago1.0Everyone working seemed irritated and uninterested. Customer service needs a serious improvement.
- SMSteven MimsNov 2, 20252.0Went through the drive through at 1:07pm. Waited 20 minutes for a burger, tacos, chicken strips and a kids grilled cheese. There was no line in front of us and when I went inside to see what was taking the food so long, there was nobody in line inside. There was 5 workers working on 2 orders. No apologies on the delay. Do better.
- JCjordan COct 19, 20255.0Quick friendly service
- KFKimberly FullerOct 8, 20251.0Terrible customer service! Went in a place to order had the order read back to me which it was read back correctly so figured it was entered correctly but when I got home 20 minutes away two of the three orders were completely wrong so I drove 20 minutes back to Dairy Queen to get the correct order asked for a gift card or a discount or something. Asked for some type of compensation for driving 20 mins back to town and she said couldn't do it and I would have to talk to Joe . Terrible Customer service..
Frequently Asked Questions About Dairy Queen
What are the operating hours of Dairy Queen in Mount Vernon, TX?
Dairy Queen is open Monday through Thursday from 10:00 AM to 10:00 PM, Friday and Saturday from 10:00 AM to 11:00 PM, and Sunday from 11:00 AM to 10:00 PM.
Where is Dairy Queen in Mount Vernon, TX located?
Dairy Queen is located at I-30 At Hwy 37, Mount Vernon, TX 75457, USA.
How can I contact Dairy Queen in Mount Vernon for inquiries or orders?
You can reach Dairy Queen by phone at +1 903-588-2295.
Is there an online ordering option for Dairy Queen in Mount Vernon?
Yes, you can place pickup orders online at https://www.dairyqueen.com/en-us/order/pickup/n/14435/.
Does Dairy Queen in Mount Vernon have a Facebook page for updates and promotions?
Yes, you can follow them on Facebook at https://www.facebook.com/1815615308673530 or at their vanity URL 'DairyQueenMtVernonTX'.
Are there any gas stations near Dairy Queen in Mount Vernon?
Yes, there are Exxon & Mobil Stations and CEFCO Travel Center nearby, which can be convenient for refueling before or after your visit to Dairy Queen.
What other dining options are near Dairy Queen in Mount Vernon?
Nearby restaurants include McDonald's for fast food, Silver Grill & Cantina for Tex-Mex and American cuisine, and mi casita for Mexican food, offering a variety of choices before or after visiting Dairy Queen.
Are there recreational spots near Dairy Queen that I can visit?
Yes, Lake Cypress Springs is nearby, offering opportunities to enjoy the lake and dining, making it a great place to visit before or after having a treat at Dairy Queen.
Can I find banking or financial services near Dairy Queen in Mount Vernon?
Yes, Prosperity Bank and H&R Block tax services are close by, which can be convenient if you need banking or tax assistance during your visit.
What app can I use to get exclusive deals at Dairy Queen in Texas?
You can download the DQ Texas App from https://dqtexas.com/mobile-app/ for exclusive deals and promotions at Dairy Queen locations.