Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted rude and unprofessional behavior from staff, including managers, leading to a negative customer experience.
Order Accuracy
Many customers reported frequent mistakes with their orders, including missing items and incorrect food preparation.
Food Quality
Several reviews mentioned issues with food quality, such as cold items, poorly prepared food, and unsanitary conditions.
Cleanliness
While some customers noted clean bathrooms, others reported messy dining areas and overall poor hygiene.
Speed of Service
Customers frequently complained about long wait times for food, both in the drive-thru and inside the restaurant.
LJ
Lenna Jones
3 days ago
3.0
They are very backend aware but pay no attention to customers out front. If you want their attention use the kiosk or the drive through
AA
Adam Ardis
Dec 30, 2025
1.0
McDonald's drive through failed me yet again. I ordered 3 steak bagels and saw 3 bagels in the bag that was tossed me. Once I drove 20 minutes to home is when I realized my meal was not what I ordered. I was really looking forward to a steak bagel and when I unwrapped them, I got 3 bacons.
It is such a disappointment that I actually thought McDonalds could have gotten my order right. Shame on me for giving them another chance and thinking this time would be different.
AA
Abby
Dec 29, 2025
1.0
Went there with my grandparents and two brothers. Got 3 McDoubles and ALL PLAIN,but my brothers and grandpas had everything on it. We asked for two sprites and got three and didn’t get our Diet Coke. Horrible service the lady was very rude. Grabbed the number off our table very angrily after we had gotten her to fix our messed up stuff. Horrible never going there again.
RR
Ramon Rios
Dec 19, 2025
1.0
Today, on December 18, 2025, I went to pick up an order, and while I was waiting, I placed another order. An employee—I wish I knew her name—was very rude. She told her coworker that she shouldn't put everything in one order, since it's ultimately the company's business. They have no manners, and if they have that kind of bad attitude, why do they even work? I thought about talking to the store manager, but she's also rude and ill-mannered. It would have been a waste of time to talk to the store manager if they're all equally irresponsible and have such a bad attitude toward customers. I'm thinking of never going back to that store on Jefferson Ave. in Mount Pleasant, TX. It's a shame because there are good people there too. I'm sorry, but I can't tolerate bad attitudes and mediocrity.
JM
Jose mendoza
Dec 16, 2025
5.0
This place is good..i go there every morning for coffee and sausage mc muffing..very friendly staff
What are the regular operating hours for McDonald's in Mount Pleasant, TX?
McDonald's in Mount Pleasant, TX is open Monday through Thursday from 5:00 AM to 11:00 PM, Friday from 5:00 AM to 4:00 AM, Saturday 24 hours, and Sunday from 5:00 AM to 11:00 PM.
Does this McDonald's location have a drive-thru service and what are its hours?
Yes, this McDonald's offers a drive-thru service open Monday through Thursday from 5:00 AM to 11:00 PM, Friday from 5:00 AM to 4:00 AM, Saturday 24 hours, and Sunday from 5:00 AM to 11:00 PM.
Is delivery available at McDonald's Mount Pleasant and during what hours?
Yes, delivery is available Monday through Thursday from 5:00 AM to 11:00 PM, Friday from 5:00 AM to 3:59 AM, Saturday 4:00 AM to 3:59 AM, and Sunday from 4:00 AM to 11:00 PM.
How can I order from this McDonald's location using a mobile app?
You can order using the McDonald's App available for download on the Apple App Store and Google Play Store, or order directly online through their delivery URL.
What payment options are accepted at McDonald's on N Jefferson in Mount Pleasant?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa as payment options.
Does McDonald's Mount Pleasant offer curbside pickup services?
Yes, curbside pickup is available as part of their pickup and delivery services.
Are there any nearby gas stations close to McDonald's Mount Pleasant for convenient refueling?
Yes, nearby gas stations include E-Z Mart, Total Stop, Shell, and Sunoco, which can be convenient if you visit McDonald's and need to refuel your vehicle.
What medical facilities or clinics are near this McDonald's for customers who might need healthcare services?
Nearby medical facilities include Mt Pleasant Surgery Center, Antonio Reyes M.D. P.A., Minadeo Eye Center, Kleiman Evangelista Eye Centers of Texas, and TRMC hospital.
Are there other fast food or dining options close to McDonald's at 2002 N Jefferson?
Yes, nearby options include Burger King, Subway, Pizza Inn, Chester's Chicken, Tortas D. F., and Paradise Quick Stop #16 for a variety of fast food and restaurant choices.
Where can I find public transportation or travel services near McDonald's Mount Pleasant?
Greyhound Bus Lines is nearby for public transportation, and SureStay By Best Western Mt Pleasant offers lodging if you are traveling through the area.