McDonald's

3.4
1934 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2002 N Jefferson, Mount Pleasant, TX
75455, United States

Hours

Reviews

3.4
1,934 reviews
5 stars
625
4 stars
428
3 stars
343
2 stars
149
1 star
389

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, including managers, leading to a negative customer experience.

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect food preparation.

Food Quality

Several reviews mentioned issues with food quality, such as cold items, poorly prepared food, and unsanitary conditions.

Cleanliness

While some customers noted clean bathrooms, others reported messy dining areas and overall poor hygiene.

Speed of Service

Customers frequently complained about long wait times for food, both in the drive-thru and inside the restaurant.
  • LJ
    Lenna Jones
    3 days ago
    3.0
    They are very backend aware but pay no attention to customers out front. If you want their attention use the kiosk or the drive through
  • AA
    Adam Ardis
    Dec 30, 2025
    1.0
    McDonald's drive through failed me yet again. I ordered 3 steak bagels and saw 3 bagels in the bag that was tossed me. Once I drove 20 minutes to home is when I realized my meal was not what I ordered. I was really looking forward to a steak bagel and when I unwrapped them, I got 3 bacons. It is such a disappointment that I actually thought McDonalds could have gotten my order right. Shame on me for giving them another chance and thinking this time would be different.
  • AA
    Abby
    Dec 29, 2025
    1.0
    Went there with my grandparents and two brothers. Got 3 McDoubles and ALL PLAIN,but my brothers and grandpas had everything on it. We asked for two sprites and got three and didn’t get our Diet Coke. Horrible service the lady was very rude. Grabbed the number off our table very angrily after we had gotten her to fix our messed up stuff. Horrible never going there again.
  • RR
    Ramon Rios
    Dec 19, 2025
    1.0
    Today, on December 18, 2025, I went to pick up an order, and while I was waiting, I placed another order. An employee—I wish I knew her name—was very rude. She told her coworker that she shouldn't put everything in one order, since it's ultimately the company's business. They have no manners, and if they have that kind of bad attitude, why do they even work? I thought about talking to the store manager, but she's also rude and ill-mannered. It would have been a waste of time to talk to the store manager if they're all equally irresponsible and have such a bad attitude toward customers. I'm thinking of never going back to that store on Jefferson Ave. in Mount Pleasant, TX. It's a shame because there are good people there too. I'm sorry, but I can't tolerate bad attitudes and mediocrity.
  • JM
    Jose mendoza
    Dec 16, 2025
    5.0
    This place is good..i go there every morning for coffee and sausage mc muffing..very friendly staff

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Mount Pleasant, TX?

McDonald's in Mount Pleasant, TX is open Monday through Thursday from 5:00 AM to 11:00 PM, Friday from 5:00 AM to 4:00 AM, Saturday 24 hours, and Sunday from 5:00 AM to 11:00 PM.

Does this McDonald's location have a drive-thru service and what are its hours?

Yes, this McDonald's offers a drive-thru service open Monday through Thursday from 5:00 AM to 11:00 PM, Friday from 5:00 AM to 4:00 AM, Saturday 24 hours, and Sunday from 5:00 AM to 11:00 PM.