Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling disrespected and ignored.
Order Accuracy
A significant number of customers reported issues with incorrect orders, including missing items and wrong food.
Food Quality
Several reviews mentioned cold or poorly prepared food, with complaints about the freshness and quality of items served.
Cleanliness
While some customers noted that the bathrooms were clean, others reported unsanitary conditions and a messy dining area.
Management Issues
Feedback indicated poor management practices, with customers feeling that staff were not properly trained or supported.
EM
Eddie Menard
Oct 26, 2025
1.0
not a very good experience, and the service was the worst i’ve had in a while. general manager was very rude and disrespectful, which is never a good sign for the staff.
LM
leslie mejia
Oct 24, 2025
1.0
This was honestly the ugliest customer service I’ve ever experienced at a McDonald’s. Every single employee I dealt with was rude, disrespectful, and unprofessional. They acted like helping customers was a bother to them. I’ve never been treated this poorly at any McDonald’s before — definitely won’t be coming back to this location. Looks like every review says the same thing. SITUATION NEEDS TO BE ADDRESSED
MP
Melissa Playstation
Oct 22, 2025
1.0
Today was just the icing on the cake for this place. I'm usually pretty understanding and just roll with it, but sorry I'm done. I used to eat lunch here everyday same thing and yet something was always messed up. Forgot the cheese on my sandwich, forgot the fries, or forgot the sauce. Well today my mom goes through the drive thru for me because I dont have the time today. She orders 2 sandwiches, two small fries, and a side of Chile sauce (mind you it's a new sauce so you have to pay for it). No cheese on either sandwich and no sauce. And to top it off, there were only 3 cars in the drive thru so it's not like they were swamped. This reflects poorly on the managerial staff because you obviously aren't training your employees to read a screen correctly or you aren't training them to actually put the order together correctly. Your patient experience is lacking as well. But thats every McDonald's these days. The drive thru worker is always rushing you to get your order then acts like its an inconvenience if you order more. GET YOUR ACT TOGETHER or you're going to lose business.
KK
Kits
Oct 20, 2025
1.0
Receiving my cookies they were cold and hard. The african lady in all black clothing had a rude demeanor and they didnt give me fresh cookies, it seems like they heated the same cookies in a microwave. Dismissively threw the cookies on the counter instead of handing it to me.
MB
M B
Oct 18, 2025
1.0
We went through drive-thru. We ordered a shake with our meal, and got charged for a shake. When we got to the window, we were told shakes were not available. Replaced it with a small coke. I asked for a refund for the difference, and was told repeatedly that was not going to happen. I HATE being lied to and stolen from. The coke was so clear you could see through it.
What are the regular operating hours for McDonald's in Mount Pleasant, TX?
McDonald's in Mount Pleasant, TX is open Monday through Thursday from 5:00 AM to 11:00 PM, Friday from 5:00 AM to 4:00 AM, Saturday 24 hours, and Sunday from 5:00 AM to 11:00 PM.
Does this McDonald's location have a drive-thru service and what are its hours?
Yes, this McDonald's offers a drive-thru service open Monday through Thursday from 5:00 AM to 11:00 PM, Friday from 5:00 AM to 4:00 AM, Saturday 24 hours, and Sunday from 5:00 AM to 11:00 PM.
Is delivery available at McDonald's Mount Pleasant and during what hours?
Yes, delivery is available Monday through Thursday from 5:00 AM to 11:00 PM, Friday from 5:00 AM to 3:59 AM, Saturday 4:00 AM to 3:59 AM, and Sunday from 4:00 AM to 11:00 PM.
How can I order from this McDonald's location using a mobile app?
You can order using the McDonald's App available for download on the Apple App Store and Google Play Store, or order directly online through their delivery URL.
What payment options are accepted at McDonald's on N Jefferson in Mount Pleasant?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa as payment options.
Does McDonald's Mount Pleasant offer curbside pickup services?
Yes, curbside pickup is available as part of their pickup and delivery services.
Are there any nearby gas stations close to McDonald's Mount Pleasant for convenient refueling?
Yes, nearby gas stations include E-Z Mart, Total Stop, Shell, and Sunoco, which can be convenient if you visit McDonald's and need to refuel your vehicle.
What medical facilities or clinics are near this McDonald's for customers who might need healthcare services?
Nearby medical facilities include Mt Pleasant Surgery Center, Antonio Reyes M.D. P.A., Minadeo Eye Center, Kleiman Evangelista Eye Centers of Texas, and TRMC hospital.
Are there other fast food or dining options close to McDonald's at 2002 N Jefferson?
Yes, nearby options include Burger King, Subway, Pizza Inn, Chester's Chicken, Tortas D. F., and Paradise Quick Stop #16 for a variety of fast food and restaurant choices.
Where can I find public transportation or travel services near McDonald's Mount Pleasant?
Greyhound Bus Lines is nearby for public transportation, and SureStay By Best Western Mt Pleasant offers lodging if you are traveling through the area.