Brand Certified
McDonald's
3.4(1908 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
2002 N Jefferson, Mount Pleasant, TX
75455, United States
Certified by McDonald's • Mar 01, 2026
(903) 572-8392
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
1,908 reviews
5 stars
618
4 stars
416
3 stars
340
2 stars
147
1 star
387
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff being described as rude and dismissive towards customers.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold food, incorrect preparation, and unsanitary conditions.
Cleanliness
While some customers noted clean bathrooms, others reported messy dining areas and unsanitary conditions.
Management Issues
Several reviews pointed to poor management and lack of training for staff, contributing to the overall negative experience.
- KCKay Collins6 days ago1.0Half a food and half of fries was missing
- NNNoahFeb 25, 20263.0It's mcdonalds.
- SRShawn ReavesFeb 23, 20263.0Service was definitely lacking.
- EEEdeenaJan 29, 20262.0I gave two stars because the woman with the round glasses is always kind. However, the orders got mixed up and I was rushed to leave before I could even check it. Which was kind of discouraging to come back here.
- LJLenna JonesJan 9, 20263.0They are very backend aware but pay no attention to customers out front. If you want their attention use the kiosk or the drive through
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website