Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and negative attitudes from employees.
Order Accuracy
A significant number of customers reported issues with incorrect orders, including missing items and wrong food being served.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and restrooms, contributing to a negative dining experience.
Speed of Service
Many customers complained about slow service, with long wait times reported both in the drive-thru and inside the restaurant.
Food Quality
Several reviews noted that food was often served cold or stale, with complaints about the freshness and preparation of items.
DD
Darrell Durham
5 days ago
1.0
The burger was NOT done! It was also sloppy. I couldn't eat it. I ate the fries, which was barely over half full, although hot and tasty, and gave the almost-raw burger to my dogs. Also, when I attempted to fill my cup with Sprite, the nozzle shot soda all over my arm. My buddy was getting Dr. Pepper and it was all fizzy. If I had read the reviews about this location I would have chosen to eat elsewhere.
DD
Darrell
5 days ago
1.0
The burger was NOT done! It was also sloppy. I couldn't eat it. I ate the fries, which was barely over half full, although hot and tasty, and gave the almost-raw burger to my dogs. Also, when I attempted to fill my cup with Sprite, the nozzle shot soda all over my arm. My buddy was getting Dr. Pepper and it was all fizzy. If I had read the reviews about this location I would have chosen to eat elsewhere.
JM
Jose mendoza
Feb 24, 2026
2.0
Is slow..orders are wrong..i been there twice diffrent times and is the same..last time i order coffee and mc sausage mc muffing and got 2 hash potatoes extras.i was there about 30 min waiting
KB
Kaylee Belcher
Jan 30, 2026
1.0
I’m usually not one to do this and I’ve been to this location with only the problem of no sauce (no big deal), but what happened yesterday was just ridiculous. I ordered through the app. I ordered 3 smoothies, 1 large, 1 medium, and 1 small. My family was going to pick it up for me. Well they get there and the machine was being cleaned so couldn’t make it, understandable. The workers told my dad I would have to do it through the app and they couldn’t give me a refund there. So I went on the app, then realized I actually can’t do it through the app (this was my first time needing a refund). Well I called and they said I’d have to go back up there to either get the smoothie or the refund, I was confused and irritated by this point. My family had to go back to town so I asked them to just go ahead and get the smoothies instead of the refund. She comes back with only the one large drink (not her fault she didn’t know), but still. I still haven’t got my money back for the other 2.
MJ
Mark Fountain Jr
Jan 8, 2026
1.0
I ordered a 60$ purchase on the mobile app. Went to the McDonalds that was wrapped around. Waited.. waited... went inside. It was 30 min before I was even acknowledged. Gave my mobile order. Everything. Told..just a min. Then nothing. 45 min...into an hour...I said.." oh my God. I'll just get in the drive through.
I wait another 20+ min...get to the speaker and the person acts like he can't understand me. Then says no...he can't find it. But the mobile order...is literally in my hand.
1st window.. and the staff says he can't read my order on the phone.
Is rude...and at that point I am getting very upset. I have severe anxiety and as I'm beginning to develop symptoms of an attack i call my husband who is on speaker now. Finally a manager asks me for my order number. I give it..she said..ok I got you. I pull to the next window and the manager at the window..humilliates me! He makes fun of me, addresses my husband onspeaker by name as im in tears asking for m6 husbands support.."hi , marrrk" he says. and laughs at me when he says...no she don't got you... she said( referring to the female manager) she don't got you.
I'm at that point going into a full blown panic attack... and as I am saying this out loud ...the manager laughs as I begin hyperventalating. He literally starts laughing while I'm trying to breathe.
My 4 yr old is in the backseat...I manage to pull to the back where it worsens. An ambulance has to take me from the McDonalds. My blood pressure is triple digits on both ends and my heart is beating 120+ .. My family makes it there ( as im still in the ambulance having recurring panic episodes) before we pull off and I spent 2 hrs in the ER trying to break the panic cycle. I have been too crushed by this to even contact them and too humiliated to even address it and so have depended on my husband to get the money back that we were charged. And a whole month later...some woman..finally!...from McDonalds called and told him they reviewed footage and seen us in the drive through and received something. A complete lie. Now it's insult to injury. So you do a customer like that... #1..how. how could another human do another human like that
.. you cause them serious.. ... discusting harm...and Now ... steal their money and continue to harm them. What is this place. What is it worth... a 60 $ meal.. apparently my sanity. I am sick. Since this ...i have not been ok. Hello..McDonalds... i have a paper trail... literally. What is wrong with yall?! I just wanted to move on from it. But now. Now I'm gonna fight it. Because how did I get food...when I was in an ambulance!!!! McDonalds will hear me NOW. How about help me pay the ER bill then...since you want to steal from my babies much less everything else.
How much will you value whats right?
Guess we will find out.
What are the regular dining hours for McDonald's at 102 Cedar St, Mount Pleasant, TX?
McDonald's is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it stays open until midnight.
When is the drive-through service available at this McDonald's location?
The drive-through is open from 5:00 AM to 11:00 PM on Sunday through Thursday, and until midnight on Fridays and Saturdays.
Does this McDonald's offer delivery services, and what are the delivery hours?
Yes, McDonald's offers delivery service every day from 5:00 AM to 11:00 PM.
What payment options are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I place an order online or through a mobile app for this McDonald's location?
Yes, you can order online via their delivery website or through the McDonald's app available on iOS and Android.
Is there a drive-thru available at this McDonald's and what are its operating hours?
Yes, this McDonald's has a drive-thru open daily from 5:00 AM to 11:00 PM, extending to midnight on Fridays and Saturdays.
Does McDonald's at 102 Cedar St provide curbside pickup?
Yes, this location offers curbside pickup as part of its pickup and delivery services.
What nearby restaurants can I visit for different dining options around McDonald's?
Nearby dining options include Chicken Express for chicken dishes, Pizza Hut for pizza and American food, Panda Express for Chinese cuisine, Catfish King for seafood, and Wingstop for chicken wings.
Are there entertainment options near McDonald's in Mount Pleasant?
Yes, entertainment nearby includes Mt. Pleasant Cinema 6 and City Lights Mt. Pleasant cinemas, ideal for a movie before or after your meal.
What local services are available near McDonald's at 102 Cedar St?
Close by, you can find services such as Western Union for money transfers, Raw Iron Gym for fitness, and SAFE-T Crisis Center for community support.
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