McDonald's

3.3
1079 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
102 Cedar St, Mount Pleasant, TX
75455, United States

Hours

Reviews

3.3
1,079 reviews
5 stars
329
4 stars
226
3 stars
194
2 stars
102
1 star
228

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Order Accuracy

Many customers reported frequent mistakes with their orders, including wrong items and missing components.

Cleanliness Issues

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and restrooms.

Food Quality

Customers expressed dissatisfaction with the quality of food, noting issues like cold or improperly cooked items.

Positive Experiences

Despite the negative feedback, some customers praised the friendly service and cleanliness at certain times.
  • BL
    Brenda Leathers
    2 days ago
    3.0
    The employees aren't friendly or polite most of the time.
  • BR
    Billy Rockwell
    4 days ago
    5.0
    Great service great service great customer service
  • ME
    Mike Edwards
    Nov 17, 2025
    1.0
    Never got a person to take my order. O finally just ordered on the kiosk. I'd have rather paid cash and offered at the counter. Had to ask for condiments and it seemed to offend the help that I'd even bother them
  • BS
    Billie Stevens
    Nov 5, 2025
    1.0
    I went to the drive thru at 6:45 this morning, started my order of a biscuit with just cheese , girl repeated it back as a sausage biscuit with cheese. I said just a biscuit with cheese no sausage. Another voice came on the speaker and said we are taking your order be respectful. I was never disrespectful, merely correcting the order… I never replied back about the unnecessary scolding just proceeded to finish my order with no response… the car next to me was then prompted to order. When finished a voice came back on the speaker to me, when I started my order again silence and no response so I drove off… your employees really need a lesson in how to treat your customers. I might add I went to Whataburger and was greeted very nicely and respectful. And after reading other reviews, bad service and filth seem to be the norm.
  • MH
    MaKenna Hargett
    Nov 4, 2025
    1.0
    Worst customer service in the drivethru. Tried to order and the girl had our order wrong on screen and when I tried to tell her she got the worst attitude and stopped taking our order to start taking the other persons order on the other drivethru window.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 102 Cedar St, Mount Pleasant, TX?

McDonald's is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it stays open until midnight.

When is the drive-through service available at this McDonald's location?

The drive-through is open from 5:00 AM to 11:00 PM on Sunday through Thursday, and until midnight on Fridays and Saturdays.