McDonald's

3.3
1090 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
102 Cedar St, Mount Pleasant, TX
75455, United States

Hours

Reviews

3.3
1,090 reviews
5 stars
332
4 stars
228
3 stars
195
2 stars
103
1 star
232

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and often failing to take orders properly.

Order Accuracy

Many customers reported frequent issues with incorrect orders, including missing items and wrong food being served.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and restrooms, contributing to a negative dining experience.

Speed of Service

Customers consistently complained about slow service, both in the drive-thru and inside the restaurant, leading to long wait times.
  • CP
    Celso David Flores (PERFORMANCE)
    1 day ago
    4.0
    Buena comida rápida.
  • MJ
    Mark Fountain Jr
    4 days ago
    1.0
    I ordered a 60$ purchase on the mobile app. Went to the McDonalds that was wrapped around. Waited.. waited... went inside. It was 30 min before I was even acknowledged. Gave my mobile order. Everything. Told..just a min. Then nothing. 45 min...into an hour...I said.." oh my God. I'll just get in the drive through. I wait another 20+ min...get to the speaker and the person acts like he can't understand me. Then says no...he can't find it. But the mobile order...is literally in my hand. 1st window.. and the staff says he can't read my order on the phone. Is rude...and at that point I am getting very upset. I have severe anxiety and as I'm beginning to develop symptoms of an attack i call my husband who is on speaker now. Finally a manager asks me for my order number. I give it..she said..ok I got you. I pull to the next window and the manager at the window..humilliates me! He makes fun of me, addresses my husband onspeaker by name as im in tears asking for m6 husbands support.."hi , marrrk" he says. and laughs at me when he says...no she don't got you... she said( referring to the female manager) she don't got you. I'm at that point going into a full blown panic attack... and as I am saying this out loud ...the manager laughs as I begin hyperventalating. He literally starts laughing while I'm trying to breathe. My 4 yr old is in the backseat...I manage to pull to the back where it worsens. An ambulance has to take me from the McDonalds. My blood pressure is triple digits on both ends and my heart is beating 120+ .. My family makes it there ( as im still in the ambulance having recurring panic episodes) before we pull off and I spent 2 hrs in the ER trying to break the panic cycle. I have been too crushed by this to even contact them and too humiliated to even address it and so have depended on my husband to get the money back that we were charged. And a whole month later...some woman..finally!...from McDonalds called and told him they reviewed footage and seen us in the drive through and received something. A complete lie. Now it's insult to injury. So you do a customer like that... #1..how. how could another human do another human like that .. you cause them serious.. ... discusting harm...and Now ... steal their money and continue to harm them. What is this place. What is it worth... a 60 $ meal.. apparently my sanity. I am sick. Since this ...i have not been ok. Hello..McDonalds... i have a paper trail... literally. What is wrong with yall?! I just wanted to move on from it. But now. Now I'm gonna fight it. Because how did I get food...when I was in an ambulance!!!! McDonalds will hear me NOW. How about help me pay the ER bill then...since you want to steal from my babies much less everything else. How much will you value whats right? Guess we will find out.
  • MC
    Mayra Cummings
    5 days ago
    1.0
    No one likes soggy fries. 😩
  • MK
    Michael Kunaschk
    Jan 3, 2026
    3.0
    First chicken sandwich was old and dry, I had to spiit it out because it was inedible. They did remake it and replace it with a fresh one. Either lower the times allowed in the bins or throw them away when you're supposed to. Anything past those times are supposed to be inedible by your standards. Perhaps better training or better management is needed
  • AG
    Anthony Gomez
    Dec 14, 2025
    2.0
    No Coke items on the menu out don’t they know people are coming to eat food restock on time or close. Need to remember your customers are what keep you open keep them happy. Don’t make excuses.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 102 Cedar St, Mount Pleasant, TX?

McDonald's is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it stays open until midnight.

When is the drive-through service available at this McDonald's location?

The drive-through is open from 5:00 AM to 11:00 PM on Sunday through Thursday, and until midnight on Fridays and Saturdays.