Wendy's

3.1
170 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Montgomery, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Montgomery, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
19990 Eva St, Montgomery, TX
77356, United States

Hours

Reviews

3.1
170 reviews
5 stars
64
4 stars
19
3 stars
15
2 stars
10
1 star
62

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported cold, stale, or improperly cooked food, including overcooked burgers and cold fries.

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with complaints about poor service and attitude from employees.

Order Accuracy

Frequent issues with incorrect or incomplete orders were noted, with customers often receiving the wrong items or missing items.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Positive Staff Interactions

Some customers praised specific staff members for their friendliness and helpfulness, contrasting with the overall negative service experiences.
  • JA
    Jose Arciles
    Oct 30, 2025
    1.0
    The night shift costumer service and staff here really really really sucks! Making you wait for a sandwich for almost 15 mins 2nd order would be wrong 3rd there’s a African American guy there that he does not care for his job at all I asked for ketchup while on my vehicle outside after I had already waited 15+mins for my food only for him to tell me “oh you can go get it” it’s sad for the company that hire all this people that don’t even care about their own appearance while at work nothing professional about this guy never had experience that before I’m sure I’ll never be back there
  • JB
    Jonathan Boyd
    Oct 27, 2025
    3.0
    The meat was over cooked and even had burnt marks on edges. Should never be served this… please let manager know to watch for this.
  • AA
    Angela
    Oct 13, 2025
    1.0
    I went in and told the ladies I was missing an order of fries, I was asked what size and while I was in the middle of saying I don’t know, whichever one come in the biggie bag, a large rude woman instantly got an attitude and was basically yelling at me saying if I don’t know the size then how do I know I’m missing them. Point is… Horrible customer service Will never go there again
  • MA
    Madison Amani
    Oct 12, 2025
    5.0
    Their dessert selection keeps me coming back.
  • JJ
    Jada
    Oct 7, 2025
    1.0
    placed a mobile order 10 mins before going to restaurant. got to restaurant, no one in the drive thru, and waiting 20 mins for a mobile order. i’m sorry, what is the point of placing a mobile order if i have to wait just as long as simply pulling through the drive thru???????? i dont know if they make it as soon as you get here or what, but every single other place i’ve ever been to makes the mobile order before you arrive. wasting my time.

Frequently Asked Questions About Wendy's

Is 086 Lonestar Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.