Multiple customers reported long wait times for food and poor service, with some feeling ignored or disregarded by staff.
Food Quality
While many praised the flavor and quality of the crawfish and other dishes, there were complaints about inconsistency, such as overcooked items and missing ingredients.
Positive Atmosphere
Several reviews highlighted the friendly staff and enjoyable atmosphere, with many customers expressing a desire to return.
Menu Variety
Customers appreciated the diverse menu options beyond crawfish, including po-boys and unique dishes, contributing to a positive dining experience.
AH
Amanda Hutchings
2 days ago
5.0
I truly can’t recommend this place enough! The food was delicious and the customer service was TOP TIER!!! This was our very first time going here and we just so happened to go on a night that the owner was there (we had no idea he was sitting right next to us). When we ordered the appetizer we really wanted and found out they were out for the night, we ordered something else and made the comment to our waitress that we made an hour drive to come there for me to have their gumbo eggrolls (what they were out of) and shrimp; not expecting anything out of that just making small talk. Well the owner overheard us and told the waitress to tell the cook to make some more for us (they’re homemade, not frozen). She had already put in our alternative appetizer option so they gave us those as well as what we originally wanted and comped the alternative. Again, the food was absolutely delicious, everything we had, but aside from that, the customer service was top tier and we would 1000% go back any chance we get. We had boiled shrimp in spicy garlic, gumbo eggrolls, crawfish boullette’s, death by crawfish & our kids had the kids shrimp basket. HIGHLY RECOMMEND!!
DE
Dawn E
2 days ago
5.0
The best crawfish I’ve ever had and I’ve eaten crawfish at a lot of places. The redfish atchafalya - not sure I spelled that correctly but it is awesome. The gumbo is great. Met the owner and his wife - everyone including the wait staff is very friendly. We are definitely returning... often.
WH
Wes Hutchings
3 days ago
5.0
We went here today for the first time and we were not disappointed! We drove over a hour just to try the Gumbo egg rolls, boiled shrimp, along with the Death by Crawfish and I'm sure glad we did! If we had the time we'd be here 7 days a week!
BB
Bella
4 days ago
5.0
What a great restaurant. We were helped by Izzy, she made a great recommendation 'Spicy-garlic crawfish', and it was delicious, she told us that Robert is the person behind these delicious dishes. Way to go to Robert!!!
The entire team was friendly and helpful. We can't wait to go back and try more options from their menu.
SK
Steph Killian
Feb 7, 2026
1.0
I have to say this is The Worst Experience I have ever had in my 45 years of life .... We made reservations for my daughters birthday when we got there it took almost an hour for just our drinks to come after ordering them , 2 hours for some of our food to come out and everyone was missing food and my daughter didn't even get her food after two and a half hours I finally got mad and said something ,they apologized and first said it was a miss communication between waitress and cook , then said they're running out and when I asked for the manager he explained to me that they were almost out so they could only give her half her order by this time we had to get it to go because by now it has been 3 hours now I think at this point with all the excuses I had heard from all the workers and the manager If you can't run a restaurant you should not have it open... There was two families I know of that was there that had got up and just left ,at this point i wish we would have .. I will never go back there and the other people that were with me will never go back there and I will never recommend that restaurant .
What are the regular business hours for Krawfish Kai?
Krawfish Kai is open Tuesday through Saturday from 12:00 PM to 9:00 PM, and Sunday from 12:00 PM to 8:00 PM. It is closed on Mondays.
Does Krawfish Kai offer delivery and pickup services?
Yes, Krawfish Kai offers both in-store pickup and delivery services.
Where is Krawfish Kai located?
Krawfish Kai is located at 14335 Liberty St, Montgomery, TX 77356, USA.
What type of cuisine does Krawfish Kai specialize in?
Krawfish Kai is a seafood restaurant known for Cajun and Creole dishes.
How can I view the menu or place an order online for Krawfish Kai?
You can view the menu and place an order online at https://krawfishkai.com/menu.
What is the price range at Krawfish Kai?
Krawfish Kai has a price range categorized as TWO, indicating moderate pricing.
In which cities does Krawfish Kai provide services?
Krawfish Kai serves the cities of Montgomery, TX and Plantersville, TX 77363.
What nearby places can I visit when dining at Krawfish Kai?
Nearby you can visit local attractions such as Montgomery Emporium, Montgomery Antique Mall, and Lamplight Ghost Tours for some sightseeing before or after your meal.
Are there any nearby pet services close to Krawfish Kai?
Yes, pet services like PETZ WHZE and Nature's Select Houston are near Krawfish Kai, ideal if you need pet supplies or care while you dine.
Where can I find a wine bar or liquor store near Krawfish Kai?
Near Krawfish Kai, you can find H Wines and Cozy Grape, both offering wine and bar services, perfect for pairing a drink with your meal.
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