Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 9521 Eagle Dr. in Mont Belvieu. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Many customers reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.
Customer Service
Customer service experiences varied widely, with some praising staff for their friendliness and efficiency, while others reported rudeness and lack of attention.
Food Quality
Feedback on food quality was mixed; while some customers enjoyed fresh and hot meals, others received cold food or poorly prepared items.
Cleanliness
Several reviews highlighted cleanliness issues within the restaurant, including dirty dining areas and unsanitary conditions.
Service Speed
Customers frequently mentioned slow service, particularly during busy times, with long wait times for both in-store and drive-thru orders.
TT
Tracey
Jan 4, 2026
5.0
Good food, when u really hungry and don't feel like cooking
HJ
Haleigh Jones
Dec 22, 2025
2.0
I placed a pick up order through UberEats, upon arrival to pick up my order, placed under my own name, the general manager tells me he already made the order and that the order was already taken. Proceeds to tell me that I can get a refund if I cancelled the order through the app, and the only way he would remake my food is if I placed a new order. So, wanting to still receive the food that I had JUST paid for, I did as the general manager said. Fully expecting to be refunded my $43 since my order was stolen. Nope. I go to check my email this morning to see if the money was refunded to me, and due to “fairness of the store” and the fact that Taco Bell had already claimed the order was picked up (not by the correct person, OBVIOUSLY), they kept the money for both orders. Mind you, $84 dollars in total with both orders. The general manager himself said that this happened frequently, and as someone who visits this establishment quite often for pick up orders, no one ever attends the front counter to make sure that pick up orders are being taken by the correct person, never ask for details to be provided, they just hand the food out, or someone can just walk right in and take whatever they please. I am beyond livid at my experience and will never order from this establishment again. I came on here to let everyone else know that your food has a high probability of being stolen and the likelihood of you being refunded is extremely slim. I hope whoever stole my order was/is happy with themselves and my food. This is absolutely ridiculous and the establishment needs to take more care in checking who these orders are going out to.
JB
Johnathan Burch
Dec 19, 2025
5.0
Food was super hot and fresh.
SV
Samantha Verkey
Nov 23, 2025
1.0
We ordered and waited 33 minutes for them to then tell us they were out of beef and ask if steak was okay, 10 minutes later we were tokd they were out of steak and had to use chicken 24 minutes later we finally get our food nacho fries no meat at all my grilled cheese burrito had steak and my taco had beef on it the guacamole was so brown it look like actual crap....we were missing half our order and the guy acted like we were bothering him trying to get all of our order and get it right....
KM
Kellen Miller
Nov 20, 2025
1.0
There is nothing wrong with the Taco Bell on a fundamental level, but I am leaving every Taco bell in my area a 1 star overall review until they bring back breakfast. Its bs. Literally the only reason I went there. I am assuming all the ones in the Baytown area are under the same franchise. May have been a good decision logistically on the business side, but that doesn't make me want to eat there because I can't get a breakfast crunch wrap now.