McDonald's

3.5
715 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3535 Briarwood Bend, Mont Belvieu, TX
77523, United States

Hours

Reviews

3.5
715 reviews
5 stars
293
4 stars
124
3 stars
75
2 stars
63
1 star
160

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff, leading to a frustrating experience.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food preparation.

Cleanliness

Several customers noted that the restaurant was dirty, with sticky floors and unclean tables.

Food Quality

Customers expressed dissatisfaction with the quality of food, mentioning cold items and poorly prepared meals.

Inconsistent Experience

The overall experience at this location was described as hit or miss, with some customers having positive experiences while many others faced significant issues.
  • CD
    Christopher Diaz
    4 days ago
    3.0
    Very slow service and not always accurate.
  • DM
    Danny Malone
    Nov 13, 2025
    2.0
    When McDonalds takes longer than the Whataburger next door you got some problems. App is worthless, the first thing they cut you off with before you can get a sentence out is will you be using the app today. Yet the one time I said yes, it was mass confusion and I still had to pull up into a spot when I preordered 10 min ahead of time, then waited 10 min in the line and when they say pull around to a numbered spot go ahead and add 15 minutes.
  • CA
    Caleb Adams
    Nov 11, 2025
    1.0
    Do not do curbside. 40 min wait
  • TC
    Trent Coots
    Nov 2, 2025
    1.0
    Asked for a medium slushie and got this abomination. It gave me stage 4 leukemia
  • BK
    Ben Kautz
    Oct 28, 2025
    2.0
    Placed an order for dine in. Entered the table number and it told me to sit down and wait for my food. No receipt. They never served me. They just left the order at the front counter after shouting some order number but not the table number I entered. If you aren’t going to do dine in service then don’t make it an option. No one even bothered to look for me. I couldn’t see the counter from my seat to even know it was there. I was expecting it to be brought to me like it said and like other McDonald’s do.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Mont Belvieu?

McDonald's in Mont Belvieu is open 24 hours a day, 7 days a week including holidays.

Does McDonald's offer delivery services at this location?

Yes, McDonald's offers delivery services 24/7 through their delivery platform accessible via https://mcdonalds.order.online/business/-5579.