McDonald's

3.4
730 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3535 Briarwood Bend, Mont Belvieu, TX
77523, United States

Hours

Reviews

3.4
730 reviews
5 stars
299
4 stars
124
3 stars
75
2 stars
64
1 star
168

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Staff Behavior

Several reviews highlighted rude or unprofessional behavior from staff, impacting the overall customer experience.

Food Quality

There were complaints about cold food, missing items, and incorrect orders, with some customers expressing dissatisfaction with the freshness of the food.

Cleanliness

Multiple reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions.

Inconsistent Experience

The location was described as hit or miss, with some customers having positive experiences while others faced significant issues.
  • JG
    Jennifer Garrison
    1 day ago
    1.0
    Always always always long wait times! Does not matter when you go time or day they always keep you waiting and most have horrible attitudes won't even ask to help you there is a reason for this"hey you, the owner operator" look at the whole staff and then the general manager then do the residents of Montbelview a favor and make some changes
  • MH
    MaDonna Halstead
    Dec 26, 2025
    1.0
    Horribly trained staff all around. They do not know how to work efficiently. They continuously just park people and then wait until they have multiple orders to take out before taking any out. Half the time the food is cold. All they care about doing is the DoorDash type orders. It’s proven anytime you go in. They get those out the door constantly meanwhile you’re either inside waiting or outside parked & waiting for your order that was placed before the doordash orders even show up. I’ve witnessed them multiple times stacking in person customer orders up & working on the doordash orders. I honestly hate going to this horribly ran location.
  • HC
    hayden c
    Dec 26, 2025
    1.0
    I came in to McDonalds at around 12 and I was told that they where not serving food for about 45 minutes so I left for about 15 minutes and came back for a online order to be told again that I would have to wait another 45 minutes I don’t know what could have taken 45 minutes to make some burgers but the place was not crowded at all and I went home hungry after a day at work
  • CO
    Chase Odom
    Dec 24, 2025
    1.0
    This is the second night in a row that I've effectively been rejected from this McDonald's trive thru. Yesterday I was told that they were short-staffed and it would be around 30 minutes to get anything I order. Fine, people call in and stuff happens. Today, I pulled up with 2 cars currently waiting after ordering. I waited 2 minutes at the drive-thru speaker without being addressed. After I yelled "hello", I was met with a woman saying that they had just received 6 door dash orders and it would be 30 minutes for anything I order. I just wanted a spicy McChicken. I don't plan on coming back here, I'll just drive down to the McDonald's on 146. They've been good for years
  • TD
    Tiffany Dunn
    Dec 21, 2025
    5.0
    It's McDonald's. No long drawn out review. It's in a nice location near the HEB. Waffle House is being built behind it.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Mont Belvieu?

McDonald's in Mont Belvieu is open 24 hours a day, 7 days a week including holidays.

Does McDonald's offer delivery services at this location?

Yes, McDonald's offers delivery services 24/7 through their delivery platform accessible via https://mcdonalds.order.online/business/-5579.