Location.com logo
Brand Certified

McDonald's

3.4
(688 reviews)

Business Details

3535 Briarwood Bend, Mont Belvieu, TX
77523, United States
(346) 299-8775
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3535 Briarwood Bend, Mont Belvieu, TX
77523, United States

Hours

Reviews

3.4
688 reviews
5 stars
273
4 stars
115
3 stars
68
2 stars
63
1 star
169

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Food Quality

Several reviews mentioned cold or poorly prepared food, impacting overall satisfaction.

Efficiency

Customers frequently experienced long wait times, both in-store and at the drive-thru, indicating inefficiencies in service.
  • IB
    Illia Bielov
    4 days ago
    2.0
    No tags for dine in, no napkins.
  • JJ
    Johnny Santana (Fits Jay)
    Feb 13, 2026
    5.0
    Great and fast customer service
  • EF
    Emma Fortner
    Feb 6, 2026
    1.0
    I placed a online order very simple, plain burger only cheese, large fry, ketchup, and 4 cookies, 1st all there was NO ketchup at all I put 10 packets on the order and not one, 2nd the plan burger had ketchup and pickles, and the cookies were hard as a rock, very disappointed I always come here and get the same thing and this was just bad!
  • CN
    Calvin “Whuppa” Nichols
    Feb 6, 2026
    1.0
    Tonight at 7:20pm, I waited 10 minutes at the menu screen without anyone taking my order, while the other drive-through lane was operating smoothly. I drove to the first window to try placing my order. A person who seemed to be the manager (female) and a man with long blue-green braids glanced at me, then looked away and laughed. A young woman with a headset stood at the register, looking frustrated. Despite saying "hello" multiple times, I was ignored and eventually drove off. This was extremely poor customer service. I saw other vehicles leaving too. I doubt I’ll hear anything other than the usual "call us to resolve this" response. I won’t spend another dollar at this McDonald’s and will advise others to avoid it as well.
  • EW
    Elizabeth Williams
    Jan 31, 2026
    1.0
    The exactly had hair in the fries made the cheeseburger with no cheese and then they took it. sandwich then they give this new but the cheese was coold

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: