McDonald's

3.4
1635 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1905 S Stockton, Monahans, TX
79756, United States

Hours

Reviews

3.4
1,635 reviews
5 stars
564
4 stars
346
3 stars
274
2 stars
139
1 star
312

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong food.

Service Speed

Many reviews highlighted slow service, with long wait times for food and orders.

Staff Professionalism

Feedback indicated a lack of professionalism among staff, with reports of rude behavior and poor customer service.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and restrooms.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold items and inconsistent preparation.
  • SM
    Space Man
    Nov 10, 2025
    3.0
    Is McDonalds. They always get my order wrong in the drive thru. Also never give me napkins in my bag. Sometimes the fries are stale tasting or have too much salt. My double quarter pounder once came with so much ketchup, it shot all over my awesome shirt. I rarely go inside but when I have it's mediocre. I gave it 3 stars because it's "okay." That is when they are trying. Staff is rude sometimes, especially when I ask for extra condiments like bbq sauce or sweet and sour sauce.
  • LB
    Lee Bennett
    Nov 3, 2025
    1.0
    Food was awful i got food poisoning
  • AA
    Asia Abram
    Oct 31, 2025
    1.0
    If I could give zero stars I would they are slow it’s not the best definition of fast food everything seems to go down 1 hour before closing no machine seem to work even tho I placed a mobile order and already paid my money got played with and was not able to get what I paid for I mean seriously something has to give this is outrageous all u can hear over the speakers are them saying go Home n cook I’m trying to leave do u think I wanna get off a 12 hour shift where iv been standing on my feet and go home n cook when I have fast food to go home and eat to go to bed I mean this is crazy
  • IV
    Ileanna Valdez
    Oct 18, 2025
    2.0
    If you order on the app they don’t make your order correctly. I ordered a mocha frappe they have me a strawberry shake. They forgot my 2 small 1 large fries. They left out all the veggies in my burger. They didn’t get anything right.
  • SD
    Sierra Davis
    Oct 18, 2025
    1.0
    I ordered food and the dude at the window didn’t feel like doing extra work i guess so I went to check my bag for my food and it wasn’t there. Everything else was but not mine and the manager said that it was my fault cz I just looked at the receipt and noticed my food wasn’t even rung up and she absolutely refused to fix it cz i didn’t pay and because they closed she said they are done cooking and taken orders. Never in my McDonalds history have I ever experienced a manager not wanting to fix an order cz they was closing and told customer it was there fault.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's in Monahans, TX?

Delivery is available daily from 5:00 AM to 11:30 PM.

When is the drive-through open at McDonald's in Monahans?

The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.