At Wendy’s in Missouri City, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Missouri City, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling ignored or disrespected.
Food Quality
Many customers reported receiving cold, stale, or incorrect food orders, indicating a significant decline in food quality.
Cleanliness
Several reviews mentioned dirty conditions in the restaurant, including sticky floors and unsanitary bathrooms.
Inconsistent Experience
Customers noted that service and food quality varied greatly, with some visits being satisfactory while others were disappointing.
JS
Jalin LeBlanc (Sagixiyan12)
Feb 9, 2026
1.0
They said they closed and it’s 12:14am and they close at 1. I don’t understand how they closed and not serving any food and they supposed to still be open until 1.
SN
Steven Nelson
Feb 7, 2026
1.0
Useless, rude employees, long waits, even when empty
MF
Mikeya Foley
Jan 26, 2026
1.0
Very poor customer service experienced by drive thru staff. employee did not greet me at drive-through speaker. She had to be reminded to provide change back for an order payment. After checking order, I noticed portion was incorrect. I walked inside restaurant to address situation and drive-thru employee did not address me. Instead she had another employee address me after explaining why I return drive-thru employee laughed in my face multiple times. I noticed that she was also leaning on POS system using her phone - very unprofessional service at this location.
AB
Ashley Brown
Jan 15, 2026
1.0
This was the worst damn service ever!!! Food was cold. No straw no napkins no recipe. Sat at the window on the drive thru waiting for someone to come to the window to address me so I could ask for a remake since they decided to give me yesterday’s food. Guy at the window taking orders said “what’s your order” like be so for real. I don’t expect much from a fast food chain however there was a “manager” standing in the kitchen. Furthermore why are your employees handing food with no gloves or hairnets on? Do better smh.
PP
Princess
Jan 5, 2026
1.0
Who made these people work here? They act as if a draft came in every time a costumer enters the building, they have such long faces. Can’t even greet the costumer when we come into your store ? They all have that idiotic blank stare, are yall good cause they look a little slow behind that counter . Good luck to this location