Customer Service
Numerous reviews highlighted rude and unprofessional staff interactions, with several customers expressing disappointment in the service received.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and long wait times for corrections.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold or burnt items, as well as issues with freshness.
Operational Issues
Customers frequently mentioned problems with the drive-thru and ice cream machines being down, leading to frustration and longer wait times.
Mixed Experiences
While some customers praised the food and service, many others reported negative experiences, suggesting a lack of consistency in performance.