Brand Certified
McDonald's
3.3(1692 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
9955 Highway 6 S, Missouri City, TX
77459, United States
Certified by McDonald's • Mar 01, 2026
(281) 431-3048
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
1,692 reviews
5 stars
619
4 stars
289
3 stars
221
2 stars
122
1 star
441
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several customers reported unsanitary conditions in the restaurant, including dirty tables and floors.
Order Accuracy
Many customers experienced issues with incorrect orders and missing items, leading to frustration.
Management Issues
Reviews indicated a lack of effective management, with complaints about staff behavior and overall organization.
Mixed Experiences
While some customers praised individual staff members for their service, overall experiences were largely negative.
- MRMoises Ramirez2 days ago1.0Just went to eat breakfast today with a friend and order food it took almost 30min to get out food and one of the order the meat was like someone took a bite, service is so bad and staff members needs more training on serving people all the times not just when the supervisor is around. Used to be super good when it was located across at shell gas station. Place is getting worse every time I visit. Just a bad experience plus ice coffee it taste like water so simple.
- FHFabri Herna2 days ago1.0Don't know what is going on with service but is not good at all now. They take forever to give your food ice coffee bad. Manager Gerardo have a bad attitude and don't give a shit about serving people orders. Bad experience bad customer service.
- TQThe Review Queen4 days ago5.0Mr. Nick has great customer service, nice, friendly, wears a smile on his face and truly cares about the customers. Thank you, Mr. Nick for your wonderful service
- CFChristopher FFeb 22, 20261.0Slowest Mc Donañds ive ever been, and i dont blame employees i blame management, this area since it was acroos the street by the shell ga stayiom was always crowded, now that they opened it by itself it should be as fast as many other macdonals, but it being understaff, it goes as slow as it can. And for centuries customers cant complain because we risk our food being spit or tempered with, so only owners can change this, step up.
- KGKarina GuevaraFeb 21, 20261.0I can definitely see now why there are so many bad reviews. I’m really disappointed because it’s a new, clean building with so much potential… but the experience was not good at all. It took forever to get our order. I used the kiosk and it froze, so I had to restart the whole process again. While we were waiting, employees kept walking back and forth and not one person said, “We’ll be right with you” or “Can I help you?” Absolutely nothing. The only person who was kind and attentive was a Hispanic lady bringing out the orders — she was the only one who seemed to care. Meanwhile, it sounded like a manager or shift leader was yelling at employees in the back. There is clearly no teamwork here. This place has a lot of potential, but there’s a lot of improvement needed in customer service, communication, and leadership
Frequently Asked Questions About McDonald's
What are the opening hours for McDonald's drive-through at this location?
The drive-through at McDonald's on 9955 Highway 6 S in Missouri City is open daily from 4:00 AM to midnight.
When is the McDonald's restaurant open for dine-in at this Missouri City location?
This McDonald's is open for dine-in daily from 6:00 AM to 10:00 PM.
What ordering options are available at this McDonald's?
You can order at this McDonald's via curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order from McDonald's mobile app?
You can download the McDonald's app from the Apple App Store or Google Play Store to place your order easily and earn rewards.
What are the payment options accepted at this McDonald's location?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
McDonald's is located at 9955 Highway 6 S, Missouri City, TX 77459, USA.
Is there a Walmart Supercenter near this McDonald's?
Yes, the Walmart Supercenter is nearby, making it convenient to shop and grab a meal at McDonald's during your visit.
Can I find other fast-food options near this McDonald's?
Yes, nearby fast-food options include Church's Chicken, Taco Bell, Wendy's, and another McDonald's location.
Are there convenience stores near this McDonald's for quick errands?
Yes, Timewise and Shell convenience stores are nearby, ideal for quick stops before or after enjoying your meal.
How can I find entertainment or services near this McDonald's?
Near McDonald's, you can find a Redbox kiosk for movie rentals, beauty salons like QT Nails & Spa and Great Clips, as well as financial services such as Bank of America ATM and Jackson Hewitt Tax Service.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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