McDonald's

3.3
1650 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Location

McDonald's
9955 Highway 6 S, Missouri City, TX
77459, United States

Hours

Reviews

3.3
1,650 reviews
5 stars
610
4 stars
284
3 stars
219
2 stars
119
1 star
418

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned cold or stale food, with some customers experiencing food safety issues.

Management Issues

Feedback indicated poor management practices, including lack of training for staff and inadequate response to customer complaints.

Customer Experience

While some customers praised individual staff members for their service, the overall experience was marred by negative interactions and inefficiencies.

Location Problems

The new location has been criticized for being poorly managed, with frequent complaints about cleanliness and operational issues.
  • NY
    Noriko Yao
    Nov 13, 2025
    1.0
    You don’t want to come here. Slow service and we waited more than 30 minutes to get food here. Don’t recommend at all
  • AL
    Alex Luvary
    Nov 11, 2025
    1.0
    I don’t know how or why people come here it takes 30-40mins to get your food but you always have to come back cuz they always forget or give you the wrong item I hope they get new staff
  • SX
    Sushi Bear X
    Nov 11, 2025
    1.0
    This place genuinely sucks I literally ordered my food without onions waited 30mins just for it to have onions even tho it had the stickers then went back and still got onions on it and went to chicfilla to be done in 5mins and no mistakes they should fire the staff and get some training by the chicfilla team. (Please don’t believe the 5 star reviews literally ai generated lol)
  • OS
    Oscar Santos
    Nov 2, 2025
    1.0
    Drive threw at 8pm was very dry and pusshy, not a sing of professionalism anywhere in this male, "hu?" "Yeuh" is that "aaaight", does not make anyone want to come back
  • MW
    Michelle Willis
    Oct 29, 2025
    1.0
    This place was so much better when they were across the street in the walmart parking lot. Service here is terrible I waited 40 minutes to get my food for dine in and the guy finally brought it cold and hard. The drink with no straw absolutely no paper towels in site or condiments. This new computer everything computerized method where you talk to no one for service is the worst. I WILL DEFINITELY NOT BE COMING BACK TO TJIS LOCATION EVER.. WOULD RATHER TAKE THE DRIVE A LITTLE FURTHER DOWN THE WAY THAN DEAL WITH THIS POOR SERVICE!!!!!

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's drive-through at this location?

The drive-through at McDonald's on 9955 Highway 6 S in Missouri City is open daily from 4:00 AM to midnight.

When is the McDonald's restaurant open for dine-in at this Missouri City location?

This McDonald's is open for dine-in daily from 6:00 AM to 10:00 PM.