Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive.
Wait Times
Customers frequently reported excessively long wait times, often exceeding 30 minutes for orders.
Food Quality
Many customers complained about receiving cold or incorrect food orders, with some items being stale or poorly prepared.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and floors.
Management Issues
Feedback indicated a lack of effective management, with staff appearing untrained and disorganized.
SE
Sharon E
1 day ago
5.0
Waited too long for an apple pie. It was over 20 staff members on duty. I still had to come back into the restaurant to find out this pie I been waiting on. Was even offer a free soda for my wait.
AC
Arletys Rodriguez. Cayol
Jan 2, 2026
1.0
Super mal que te atienden una espera insoportable mala educacion saludas y ni te responden el saludo solo estan atras hablando y hablando y los que estamos esperando la comida ellos ni nos atienden
No tecomiendo este lugar ni para drive thru
JV
Jonae Vaulx
Dec 23, 2025
1.0
came in here to take my kids on a outing and the restaurant was filthy !!! every single table was nasty. they had 5 people working and nobody was attending to the lobby. food in every table . the floor was visibly dirty. i asked to speak to the manager and he told me that the person designated to clean the lobby didn’t want to do it
EE
elbasonnier123
Dec 21, 2025
1.0
I played online order. It was around 6:08 AM I went through the drive through because I asked an employee if I could pick up my order. He disregard me when I went through the drive through. I got wrong information, and I was sitting in the lane for a long time before I got my food. Then, when I received my food, I had to keep hunking to receive a straw, very bad customer service.Everybody in the district seemed to be very confused.They need better management.
SJ
Siani Jones
Dec 17, 2025
1.0
I decided to order through the mobile app after I got off of work. Around roughly 8:45 I pulled up to the drive-through and whoever was on the mic. I could barely hear them. I guess they repeated themselves and said. “ Do you have a pick up order or nah” Well, excuse me that They were mumbling unintelligibly at first, so of course I didn’t understand what they said. Waited In the drive-through. Finally pull up to the second window. These dudes are just looking at me not even asking questions. We’re making a clear eye contact did not ask. Did you have the mobile order or anything so I’m sitting in this drive-through for seven minute Finally, someone decides to speak to me and I tell them I have a mobile order and I have a have a code Three of the guys look so confused when I told them my mobile order in the code and they’re like did you have this? No, I did not and they grabbed my bag so basically my bag of food just been sitting there this whole time. My fries were cold so I was angry, but I was so hungry And they forgot my sweet-and-sour sauce on top of it. Customer service I know it’s a McDonald’s and I shouldn’t expect much but I never had such lazy not communicative customer service from any McDonald’s. While It is McDonald’s and I am not expecting top-of-the-line service but I do expect some basic customer service that this location lacks unfortunately. I seen these reviews that customers are having the same issue. I never had such lousy customer service from any McDonald’s. You’re better off going to a different location
What are the opening hours for McDonald's drive-through at this location?
The drive-through at McDonald's on 9955 Highway 6 S in Missouri City is open daily from 4:00 AM to midnight.
When is the McDonald's restaurant open for dine-in at this Missouri City location?
This McDonald's is open for dine-in daily from 6:00 AM to 10:00 PM.
What ordering options are available at this McDonald's?
You can order at this McDonald's via curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order from McDonald's mobile app?
You can download the McDonald's app from the Apple App Store or Google Play Store to place your order easily and earn rewards.
What are the payment options accepted at this McDonald's location?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
McDonald's is located at 9955 Highway 6 S, Missouri City, TX 77459, USA.
Is there a Walmart Supercenter near this McDonald's?
Yes, the Walmart Supercenter is nearby, making it convenient to shop and grab a meal at McDonald's during your visit.
Can I find other fast-food options near this McDonald's?
Yes, nearby fast-food options include Church's Chicken, Taco Bell, Wendy's, and another McDonald's location.
Are there convenience stores near this McDonald's for quick errands?
Yes, Timewise and Shell convenience stores are nearby, ideal for quick stops before or after enjoying your meal.
How can I find entertainment or services near this McDonald's?
Near McDonald's, you can find a Redbox kiosk for movie rentals, beauty salons like QT Nails & Spa and Great Clips, as well as financial services such as Bank of America ATM and Jackson Hewitt Tax Service.