McDonald's

3.0
1321 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1605 Cartwright Rd, Missouri City, TX
77489, United States

Hours

Reviews

3.0
1,321 reviews
5 stars
412
4 stars
186
3 stars
180
2 stars
127
1 star
416

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive to orders.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food.

Speed of Service

Customers frequently complained about long wait times, both in the drive-thru and inside the restaurant.

Food Quality

While some customers enjoyed fresh and hot food, others reported cold meals and issues with food preparation.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but others reported dirty areas and unkempt staff.
  • KK
    Katherine King
    4 days ago
    2.0
    Not many cars, but, waiting too long to place my order.
  • SS
    Shane Smart
    Nov 17, 2025
    3.0
    Took over 30 minutes to get my food. When I did get it everything was cold . I asked to see a manager and was told only sorry. I had to force the manager to remake my food and it seems to be a huge problem. Thankfully there is another McDonald's just down the road.
  • HT
    HOUSTON TALK
    Nov 13, 2025
    4.0
    Service was fast but food wasn't the best
  • QB
    QuinShonda B
    Oct 30, 2025
    1.0
    The employees at this location are very rude!!!!! I had a young girl who treated us like trash at the drive thru because she made a mistake. I wasn’t rude at all but she was very rude and disrespectful. I spoke with the manager who seemed to listen and even upgraded my fry to a large but at the end of the day I don’t care about upgrading my food, I just want to be able to get my food without the major attitude these younger employees have at this location.
  • LB
    Lakisha Braxton
    Oct 12, 2025
    1.0
    Came in drive through. Waited patiently. Only for someone to pull up after me to be greeted and have their order taken. So i pulled around and told the young man with hazel eyes my experience. He said he was busy multitasking and someone else was responsible. Cool. I asked if he was going to taje my order hr said no. Closed the window and turned his back. I was not loud, rude or disrespectful to him. I just hope this isnt a part of the training he received.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1605 Cartwright Rd, Missouri City, TX?

McDonald's is open daily from 5:00 AM to midnight.

What are the delivery hours for this McDonald's location?

Delivery is available every day from 5:00 AM to 11:30 PM.